I need to complain about a sellers actions to get out of a refund.

I purchased an item from a seller. All went well. A couple of days ago I have received a package from a customer of theirs returning clothes. The only way the customer would have done that is if the seller gave instructions to the customer to do so. Firstly giving away my personal information is a breach of trust and bordering on fraud, having items sent to another customer  causes me time and money to return them, which I should be compensated for, and lastly trying to get out of honouring a refund to the other buyer is surely illegal.

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I need to complain about a sellers actions to get out of a refund.


@kathsm9953 wrote:

I purchased an item from a seller. All went well. A couple of days ago I have received a package from a customer of theirs returning clothes. The only way the customer would have done that is if the seller gave instructions to the customer to do so. Firstly giving away my personal information is a breach of trust and bordering on fraud, having items sent to another customer  causes me time and money to return them, which I should be compensated for, and lastly trying to get out of honouring a refund to the other buyer is surely illegal.


 

Yet you see fit to break the rules by sharing the seller's information. Go figure.

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I need to complain about a sellers actions to get out of a refund.

Did you contact the seller?

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