I ordered item 18/06/2023 and paid, but still not posted, can't find purchase history in my account!

xqmf8585
Community Member

I ordered item 18/06/2023 and fully paid, but still not posted, I can't find purchase history in my account!

I sent message to seller but no answer, how can I do now? 

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I ordered item 18/06/2023 and paid, but still not posted, can't find purchase history in my account!

If you can't find the transaction in your purchase history, is it possible you purchased as a guest? Were you logged in at the time? And if you were logged in, did you log in via a social media account of yours (Facebook, etc) instead of via your email address?

 

Did you pay via PayPal? If so, you should see the transaction amount there.

 

Check your emails: a confirmation of the order should be there.

 

Has any of this helped you to locate your order?

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I ordered item 18/06/2023 and paid, but still not posted, can't find purchase history in my account!

How do you know it has not been posted if the seller has not answered your message?

 

What was the seller's handling time/estimated delivery date?

 

Where was the item coming from ?

 

What you need to do is read the buying basics, as well as take countessalmirena's excellent advice 

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