eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

Recent ebay customer survey

Anyone had a customer survey sent to them in the last 2 days ? The questions in the last part are a joke. Notice there is no option to disregard the question you don't care about. Ebay - if you want relevant answers fire the consultant who made up yo...

seller giving wrong information

Seller advertises 12 string guitar, when ordered it has become a 6 string guitar. I am trying to cancel the order but you don't have the option about order not being what was advertised.

Resolved! Cancel an Order

I find it remarkable that the seller could have posted the item 5 minutes after I cancelled the order. After being both a seller and buyer for over 20 years with eBay this sort of customer service is why I will move to Amazon for all my future online...

User avatar by • Community Member
  • 4965 Views
  • 20 replies
  • 0 Helpful

Defective car radio

I bought a car radio and the thing lasted 5 minutes. It’s cost twice the purchase price to install it then they asked me to send photos of the wiring in the back (it was a wiring harness so no wiring) plus I’d have to pay the auto electrician to remo...

User avatar by • Community Member
  • 222 Views
  • 7 replies
  • 0 Helpful

Resolved! How to get the Manufacturer's Warranty?

I lost about $600 some years ago from eBay because I did not get the manufacturers warranty on 2 expensive electronic items.The items were an expensive "gaming" mouse and keyboard. The keyboard was pretty much faulty out of the box with non-responsiv...

User avatar by • Community Member
  • 9974 Views
  • 8 replies
  • 0 Helpful

Seller offers

How can I stop getting Seller Offers for items I have just looked at in passing and not interested in buying? I don't even have them in my watch list.

Free Postage but $30 fee?

I am trying to buy an Office Gaming Chair, the ad show Free Postage but when i go to the checkout i have $30 delivery charge?It is not only 1 but most i tried. This is false advertising which i see on most item i purchase now.

User avatar by • Community Member
  • 723 Views
  • 18 replies
  • 0 Helpful

EBay giving seller the wrong address.

So twice now I’ve had eBay provide my old address to the seller. On my end it says the delivery address is correct and current.But when the bot gives them the address to print for a label it sends to an address no longer on my account. (I moved sever...

Chinese and Japanese guitar sellers

what the hell is it with Chinese and Japanese guitar sellers..? Chinese sellers are a nightmare, they are more than happy to waste 2 or 3 months of your time to achieve nothing, they refuse to help with customs issues knowing very well why the proble...

User avatar by • Community Member
  • 193 Views
  • 3 replies
  • 0 Helpful

selling items the buyers dont have

ebay should do something about sellers having multi sites and selling items they dont have , have bought the same item 3 times on different sites only for ea to take my money and then say the items not in stock and they will issue a refund , from the...

User avatar by • Community Member
  • 198 Views
  • 4 replies
  • 0 Helpful

ebay policies can't be violated

I reported listings today that list items at a low price and use menus for you to make selections for the item you want.Once a selection is made the item price increases by 33%.No matter what selection combination is made there is no item available a...

User avatar by • Community Member
  • 770 Views
  • 19 replies
  • 0 Helpful

30days Ebay Money back guarantee loophole, if passed, try Paypal (within 180 days from payment date)

Please remember to open a case no matter you are buying a new or pre-owned item a week after the purchase because ebay would refuse to review any case after the 30 days refund window. Some dodgy sellers know how to play around the estimated delivery ...

User avatar by • Community Member
  • 324 Views
  • 4 replies
  • 0 Helpful

Hidden items are now unhid!

Does anyone know why Ebay has now changed again and it is listing ALL my purchases even though I have hidden everything except what hasn't arrived? It is so annoying.

Selling Perfumes that are copies of Chanel No 5

I have bought two lots of Chanel No 5 perfume from 2 different buyers. I bought 2 bottles from 1 buyer but had not opened them. When I did it was leaking and was a copy and lasted on my skin for about 10 minutes if that. A friend wanted a bottle for ...

User avatar by • Community Member
  • 696 Views
  • 10 replies
  • 0 Helpful

Featured Posts

Top