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lost item

Hi did not get my item (10 Sheets 20 Pockets Coin Holders Folder Pages item number:364205720898) as they scan it as Delivered to the post office but before I could pick them up for some reason they scan it and back in to the post system and I have no...

User avatar by • Community Member
  • 163 Views
  • 3 replies
  • 1 Helpful

Seller not sending item and not offering a refund

I bought a model car for $110 from a seller and it was a pre-order as the model hadn't been released yet. However, the car was released sometime around the 1st week of May, and the seller messaged me saying he hasn't received it yet and will send it ...

Resolved! eBay Plus no promised discount

We wanted to buy a couple of recliner chairs. There was a line saying "$30 off if you sign up to eBay Plus". So we did but when paying there was no discount. Seller knows nothing, suggests we contact eBay. How do we do that please? thanks, Pete

Resolved! Saved Searches

I have some saved searches for specific items that I look through each day . I've typed in the search bar what I'm looking for then have it look in All Categories.This has worked great for ages but lately I've only been getting something like 160 ite...

User avatar by • Community Member
  • 415 Views
  • 4 replies
  • 1 Helpful

seller not abiding by warranty

How do sellers on Ebay claim to abide by Australian consumer law when they refuse to respond to communication when the product they provide is faulty and then Ebay blockades contact by not providing any means of providing feedback about that seller a...

Trying to get a refund

After supplying my VIN and then being told it will fit, I went ahead and bought a new bumper on EBAY from large Australian online [EBAY] store. The bumper does not fit, and I have been trying to get a refund now for more than 6-8 weeks now. Last week...

Resolved! Have I been scammed

I ordered a product from Ebay, the $$ have been taken from my account, but I never received a confirmation email?? Getting in contact with Ebay is impossible, so this is my last resort?How do I speak to someone?? I am in Australia

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  • 195 Views
  • 3 replies
  • 1 Helpful

Lithium batteries ryobi

Seems eBay can block you from chat ! There selling dangerous goods allowed to be in normal post without dangerous good tags and signage

Using multiple vouchers for the same item in different transactions?

I am looking to buy an item which is around $15. I have already used a voucher to save $10 from the purchase price with free shipping on Ebay Plus. I have 2 more vouchers. One is to save $5 on a transaction where I will need to buy 2 of the item for ...

User avatar by • Community Member
  • 308 Views
  • 4 replies
  • 0 Helpful

Bought an item but soon after, price had reduced. Can I ask for the difference?

Hi everyone, 1st post here I wanted to know about the buying process and regulations here in eBay under my circumstances which I relate to my previous brick and mortar retail style purchases in the past under Australian Consumer Laws. So I bought an ...

change delivery address

Please advise where you can change delivery address as just bought item but wrong delivery address Russell

seller reneged on done deal, how do i procede?

i won an ebay item at auction (a PC for $700).the seller cancelled the deal as i was paying, listed the item as out of stock, and immediately relisted the exact same item (a custom item, the exact same ad relisted, not a new ad) with a higher price e...

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