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wrong item sent - buying with confidence

I ordered a 30 ml bottle of something, however I received a 12 ml bottle.I contacted the seller, and didn't receive any response for more then 3 business days.according to the "eBay Money Back Guarantee" "If you’ve talked to your seller and the issue...

User avatar by • Community Member
  • 196 Views
  • 6 replies
  • 0 Helpful

Untracked Shipping Protection for Buyers

I recently purchased an item from an eBay seller with "Ground Advantage Shipping" as the only option. 5 days after the purchase, the shipping status was finally updated to indicate "Shipping Untracked." I've never seen this before and didn't even kno...

User avatar by • Community Member
  • 283 Views
  • 2 replies
  • 1 Helpful

Resolved! GST rort!!!

Have been very annoyed for quite a while now that the GST component is calculated with the postage cost included. What a rort for eBay. GST should only be applied to the ITEM not the exorbitant shipping costs or associated charges.

User avatar by • Community Member
  • 1764 Views
  • 7 replies
  • 0 Helpful

non delivery of product by seller/HELLLLLP!

Hello, I am just looking for direction here if anyone can help. I bought a product here on e-bay for $900. and did NOT receive it. Ebay told me to open a report which I did. They told me to contact seller---which I did in messages. There was NO respo...

User avatar by • Community Member
  • 172 Views
  • 3 replies
  • 0 Helpful

Ebay asking for proof of shipment, not sure why to provide.

I received a defective item and started a return. I sent the item back and was given a refund. This morning Ebay have messaged me and they are asking for proof of delivery to the seller. I already provided the tracking information which shows the ite...

User avatar by • Community Member
  • 211 Views
  • 3 replies
  • 0 Helpful

Resolved! Seller wont honour the sale as final price was too low, what are my options after being #$#$ around.

From the below messages - The seller has 2 other identical listings for the same item and just wont send it as they have listed the auction startign price $100 more than what I paid, I explained that I would be buying 10 x as much from them and that ...

User avatar by • Community Member
  • 474 Views
  • 11 replies
  • 0 Helpful

Why was my negative feedback removed?

A few weeks ago I purchased a video game from an overseas seller who is quite highly-rated and has had a lot of well-reviewed transactions on Ebay. Since they were so reputable, I thought it would be a safe purchase as usual. What actually ended up h...

User avatar by • Community Member
  • 1168 Views
  • 17 replies
  • 2 Helpful

Bait and Switch Scam

An elderly gentleman spent $467 on an electric scooter. It was ordered here and the seller was ridedream. They sent this man a small box of chinese pastry with tracking. Then when he started asking where his purchase is, they screamed that he has rec...

User avatar by • Community Member
  • 1343 Views
  • 21 replies
  • 1 Helpful

Resolved! How can a seller charge shipping costs when no shipping is involved.

I wanted to purchase a digital copy of a computer game from a supposedly American company selling on Ebay. The seller charges for the game in US currency plus charges almost double that cost in shipping. Why is shipping being charged when I download ...

xcover

how do I cancel xcover 

User avatar by • Community Member
  • 3834 Views
  • 4 replies
  • 0 Helpful

Ryobi 10 year warranty

Hi all just be careful when you buy items that have a long Warranty.In my case i bought 2 batteries that had 10 year warranty and one no longer will charge.They are 2 year old and when you contact the supplier they will do nothing??So why even offer ...

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