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Seller Centre has answers you can trust for all your selling questions.

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whydoes it say. the seller isn't accepting bids or offers from me

when I try to purchase, from this seller that I have used, many times, a message comes up saying : the seller isn't accepting bids or offers from you.I am not trying to give a best offer, but purchasing at the asked price, also I have a 100% feedback...

How to check for fake Makita Battery in 2025

I have noticed that recently, there has been a flood of fake Makita 18V LXT battery in Australia (good copy).At a first glance, it is almost identical to the genuine battery, the packaging and label is seems a bit odd to me but for an average person ...

User avatar by • Community Member
  • 2412 Views
  • 9 replies
  • 3 Helpful

Faulty product

How do i go about returning an item or getting a refund when an item i purchased no longer works after less than a month? And of course it outside the return window so how can this be done? I have advised the seller of the issue but they are doing no...

User avatar by • Community Member
  • 2213 Views
  • 14 replies
  • 0 Helpful

I have been given the run-a-round by a seller, and want to escalate the issue with ebay but can't

When I try to "Contact EBay" I get given options and basically they all direct me to contact the seller, I have already tried to resolve the dispute with the seller but they keep stalling, or keep giving me the run-around. They offer a replacement in...

User avatar by • Community Member
  • 392 Views
  • 7 replies
  • 0 Helpful

Refunded to a gift card which does not exist

Hey guys,I recently purchased an item that didn’t fit my vehicle. I requested a return, and eBay automatically processed a refund. However, the refund was sent to a gift card that no longer exists, which I had used to purchase the item.Could you plea...

eBay ignoring requests to escalate legitimate gift card

I was gifted 2 gift cards for Christmas. I applied them to a checkout but the balance disappeared safe to say I didn't continue the purchase. I've contacted customer service three times now about it last 2 times asking for it to be escalated or asked...

Resolved! I think I was scammed, but I am not sure. Help!!

Hi all. I am currently in a situation and not sure how to proceed from here, I am not 100% sure it was or wasn't a scam from start to finish. I want to start off by stating I was able to get a courtesy refund. But I am wondering if there is anything ...

Drop Shipping eBay sellers damaging customer trust

The number of drop shippers on eBay is increasing and I am finding them to be inattentive, careless and completely lacking in customer support. Recently I had to purchase an item from 3 different sellers before receiving the correct, advertised one. ...

Resolved! Leaving feedback for a Seller

Does anyone know how long you have to leave feedback for a Seller after the item arrives? All the posts about this are old, so things may have have changed.

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