I've reported rudeness and bad service from a seller

[lady_martini]

I bought 4 x pairs of baby socks (each was one auction) and the postage from VIC to NSW was going to be $10 per pair.  They 'discounted' it from $40 to $30.  I asked a few questions and was given the okay to send my own pre-paid, pre-addressed 3kg bag (which cost me $11.70). Now they are refusing to put the bag in the post & want me to arrange collection.  I"m in Sydney and they are in Melbourne. 

I copied the part of the correspondence to ebay customer complaint.  

(quote) Please organise some else to pick up this item and post it to you. I am sure you have experience with ebay and you know some people make extra money on postage just like i do. I will accept the plastic satchel but I am sorry I will not waste my time walking / drive to post the item this for nothing. Let me know when you have find the person to help you to post the item Thanks (end quote from seller)

Has anyone got a response from customer support about unfair behaivour/  bad service/ postage pirates?

note: I looked up their house on google maps and there is a post office less than 1km from their home.  Love google maps.

[bentsuz105]

So nice to see you're on the same wavelength as me, I was just being a little more circumspect. I'm not suggesting they be reported or anything...promise.

[lady_martini]

We're on.  The parcel has arrived and she's just said to let her now which day to expect the courier.

2nd point.  Ebay customer service have contacted me regarding my complaint.  Tell me what you think.

They said most problems can be resolved via a phone call.  You can find the number in the account settings and just call them.  They are also doing something about the seller but it's private and they can't tell me.

I have my own thoughts about this response. 😮 What are yours?

[foxette-in-sox]

My thoughts are of Kopes dancing around with 4 pairs of socks whilst listening to this :O:O:O

https://www.youtube.com/watch?v=4Yd2PzoF1y8

[kopenhagen5]

kopenhagen couriers at your service lady M. 🙂

It's turned out to be an entertaining thread, some good laughs. (Perhaps I should get a pic of myself with hubby n wife) :^O

[kopenhagen5]

:^O  Yes foxy, blissfully triumphant.

[lady_martini]

yes, Kopes, take a photo! Say it's for the ebay hall of fame!

and, Kopes if you can't make it to their area until next week, totally fine.  Let them feel the tension of the unposted satchel and the tale of the little socks.

[kopenhagen5]

:^O  Up to you, just text me details, I can go anyday and I will have a late lunch in my friends cafe in Park Orchards. Even sat is fine.

[foxette-in-sox]

 (Perhaps I should get a pic of myself with hubby n wife)

Oh how cute-Kopes with a pair of tools 😄

[kopenhagen5]

 😮 Oh,  I thought I was picking up socks.

[ambridgebuckskins]

Will you pick up the damn socks already! l am addicted to coming back to this thread each time to see if the issue is resolved.

Gah!