Import global shipping but restrictions?

[dethronemma]

Hi everyone
Need help trying to get a chainsaw from USA but global shipping has restrictions on items like this.. and also does not allow even bidding on item.. any suggestions? Rov

[letscleanupmycupboards]

Such items should not be visible if they aren't allowed and seller uses GSP.

[padi*0409]

---

@letscleanupmycupboards wrote:
Such items should not be visible if they aren't allowed and seller uses GSP.

---

Ah, but then Pitney Bowes wouldn't be able to sell the "confiscated" goods on their own eBay site in the US....................which they do.

[lyndal1838]

---

@letscleanupmycupboards wrote:
Should be more done to list out the items not allowed. Someone mentioned a while ago about knives and swords being seized by PB and that the buyer would lose. Yet I was able to bid on the listing (lost the auction which in hindsight is a good thing).

---

But if there was a list in black and white Pitney Bowes would be held accountable and people would be able to challenge their decisions on what was allowable and what was not.

The way it is now they are not accountable to anyone and can make a blanket ban on anything they want to.

[letscleanupmycupboards]

But if they seize something random and refuse to send does the buyer get a refund from PayPal or eBay given that there's no preset list of yes and no items?

[lyndal1838]

If the item is seized by Customs when it gets to Australia you are not entitled to a refund from anyone because you are supposed to know our import laws....they are very clearly set out on the Customs website.

If Pitney Bowes refuses to ship something because they deem them to be not allowed into Australia you should get your money refunded but I have no idea how you would go about getting it if they do not refund automatically.

[padi*0409]

When this has come up on the boards in the past the buyer has missed out, the seller can't be held responsible since they in good faith have delivered the item, albeit to Erlanger.

From memory a couple of buyers have had one-off payments from either Paypal or eBay for the item.

Postage charged by PB is a different story, the buyer has to fight them for that refund.

Edit, G'day lyndal.....................

[letscleanupmycupboards]

So all the more reason to avoid GSP.

[michellebartley]

Just trying to help that's all.

[letscleanupmycupboards]

Do not trust Amazon. Ever.

Too much of a coincidence that I'd had zero credit card issues for years using eBay PayPal and other online companies overseas and in Australia but within a week of buying a small item on amazon I have a stack of unauthorised transactions all over Australia and overseas.

[michellebartley]

Did you make a formal complaint to Amazon about it. It sounds a tad odd.