Is a seller obligated to clearly describe that their item is engraved with names?

[alisonofoz]

Receiving my bought ring, I found it is engraved with a man's and woman's names. That wasn't mentioned in the listing.

One of two rings, the listing photo has both together. At high zoom, abstract marks appear to be scratches. In reality, they're engravings.They adjoin the hallmark: an area commonly used by an Assayer's Office, for a date-stamp and/or the maker's mark. These names are up-side down to the hallmark, which makes them look more like scratches in the photo angle than anything else.

The rings' description states "in good condition".

I don't expect used, vintage and antique jewellery to be new but would not bid for a piece if I knew it had engraved names. Already devalued, the cost to remove names will be prohibitive and it is not feasible on this type of band.

The listing has other inaccuracies but I'd appreciate community knowlege about this, please: Is the eBay seller obligated to clearly describe that their item is engraved with names, especially any (like this one) that include surnames?

[harley_babes_hoard]

One would think so. I personally wouldn't like to finds engraved names on secondhand jewellery I bought. Contact the seller first and let her know you are not happy and that the engravings were not mentioned in the listing but be polite see if you can come to some agreement about possible return or part refund. Then if things don't go well I would start a item not as described with paypal (assuming you paid that way) you would then need to send the rings back by registered post to her and paypal will refund upon her receiving them.

It might be a good idea to take photos of the engravings.

[harley_babes_hoard]

If it is the rings from morton then I would say you should have asked questions. The photo clearly shows some engraving, I could not read it but it's there and it certainly is not just a hallmark. In this case I would say you don't have much of a chance with a claim through paypal as I originally thought.

[springyzone]

Maybe Alison won't have a case with paypal but all the same, I would have thought a seller would mention engraving in the description.

It shouldn't be up to a buyer to have to suss out everything about an item. Basic things should be mentioned and engraving is pretty basic. The seller might have thought it wouldn't matter as it can't be seen, but it should still have been listed.

[iamanark]

Why would you buy anything from a seller who has 5 negs in 124 transaction and also sells illegal items (eg bongs) ?

.

what sort of transaction do you expect ?

[harley_babes_hoard]

The pictures also form part of the description, Do they not? It is pretty clear from the pictures there is emgraving, buyer should have asked if not sure.

[phorum_junkie*]

For a Paypal dispute to be found in the buyer's favour an item has to be significantly not as described. I doubt if the seller would have much trouble contesting the claim.

[lyndal1838]

If it is the rings from Morton then you will have a very hard time proving they are Significantly Not As Described.....they are not described at all.

The "scratches" are very clearly engraving...I can see that without even having to enlarge the photo.

Do you usually buy rings without knowing the size?  And why can't you have the engraving polished out?

And what are the other inaccuracies in the listing?

[ajarnjenny]

Straws? My downstairs tenants cut the end off my garden hose. It is getting shorter and shorter!

[jameshouseofstyle]

I don't expect used, vintage and antique jewellery to be new but would not bid for a piece if I knew it had engraved names. Already devalued, the cost to remove names will be prohibitive and it is not feasible on this type of band.

Oh, that's easy... engravings are not seen, only you would know there is someone's name on the inside.....,

or change your names to match those engraved, maybe. Although, that would cost money for Deed Poll - to mke it legal, like.

I would do the name change  - just imagine! New rings, new names, new life!