on 21-11-2013 12:39 PM
I have sent seller a question in regards to doing a “buy it now”
for some eBay items that were listed – auction format
The seller responded with the price, which I thought
was a bit expensive and decided to wait until the end of auction and bid
on the items. 10 min prior to auction ending I tried bidding and was rejected.
Items did not sell and I contacted the seller t see if they could relist it as
a “buy it now”. I received an answer earlier:
“Shortly after receiving your message in regards to “buy it now”
I have took the liberty of looking at the feedback that you have left for others
and was less then impressed – out of 12 pages of feedback that you have left for others there are 9 with between 2 – 3 negatives on it - 27 negatives left in under 2 years.
I feel that most of the issues at hand could have been resolved and being a buyer as well as the seller myself have certain views on how I like to go about conducting business with my buyers. Your flippent and aggressive remarks
are not my “cup of tea”, so I have blocked you.
Maybe you could learn how to communicate a little better instead of
resorting to a negative feedback option at the drop of a hat.
Good luck“
This is outrageous so, should I report them to eBay?.
on 21-11-2013 01:00 PM
I think that according to eBay's policies sellers are allowed to block anybody they want. I do it and so do many other sellers - thank you for posting this
on 21-11-2013 01:05 PM
Thanks, should I report them based on their response?
on 21-11-2013 01:19 PM
The seller has done nothing wrong at all, and has in no way been abusive. The facility to block bidders exists for use by sellers to prevent their having to waste time with buyers they perceive as possibly being a problem (eg non-payers).
I've been selling for a number of years now, and a difficult buyer can suck the will to live right out of you! High on the list are people who have apparently minor issues with a sale, and instead of contacting the seller to work it out, resort immediatley to negative feedback. I once had a buyer label me as "dishonest" because I made an error and sent the wrong coloured item. The correct item was dispatched Express (including a gift to apologise). She then attempted to keep the original item (Ihad paid her to post it back) and refused to modify her feedback. After engaging a solicitor, Ebay removed the feedback as defamatory. Good result for me but at quite a cost, (emotionally as well as finacially), but negative feedback can be very damaging to a seller's business.
The feedback process is meant to protect everyone (although buyers can only receive positives), and you can't complain that a seller has used it to avoid a possible problem just as a buyer can decide not to deal with a seller whose feedback is less than ideal.
I think this seller has done you a favour by explaining his/her decision.
Regards,
Marina.
21-11-2013 01:56 PM - edited 21-11-2013 01:57 PM
Yes, I would report them. I'd also save all communication between yourself and the seller, in order to forward it to ebay, in case some of that communication magically disappeared
WHY would the seller check the feedback you've left? Why? These things don't happen by chance. There was a reason for it
Maybe the reason was that the seller was angry you chose NOT to buy at a Buy It Now price -- which was your prerogative of course. I wouldn't pay a high Buy It Now price if there was a chance I could save MY money buy buying the same item for less
Maybe the seller was looking for an excuse to prevent you from bidding. And in the process, seems to me as if the seller was venting her anger at not getting that Buy It Now price at the same time she was trying to come up with an excuse for blocking you. To top it off, the seller tried to take the high-road, by the sound of it -- and to destroy your hour or your day. Some people really get off on hitting out at others from behind the safety of a screen
Yes, I'd report the seller. And I'd block them and tell my friends
Don't worry about that item. Fate was sparing you from further grief, very probably. Thank your lucky stars. I don't think you'd enjoy any item that came from that seller in any case, would you? You wouldn't want those vibes around you
Another or better item will come along, never fear. I used to read that advice on ebay when I was new and I didn't believe it. I used to think, ' Oh no -- I lost that item and I'll never find another '. Only to see heaps of them as time went by. But by that time, I wasn't interested, lol. On the other hand, there are items I've bought from people who were so nice that I still think of them when I see those items. Good vibes linger. So do bad ones. I don't need the bad ones and I'm sure you don't either
Hope you have a lovely day. Any time you think of that seller, just run a big Delete sign through your mind and think of something nice. In no time at all, you'll have forgotten all about them. Unfortunately for the seller, they're stuck with themselves for life, poor thing
on 21-11-2013 02:26 PM
I can't understand what you are going to report the seller for. All they've done is answer a question and explain their reasons. There is no swearing or personal abuse to report, and all they've done is avail themselves of a facility eBay offers sellers. Implying that the seller might edit their communications with the buyer is silly - it's just not possible. Ebay actually advise people to keep all communications via eBay's message system because then it's all there for eBay to see should a dispute arise.
As for questioning why they'd check feedback - that's what it's there for! Sellers (myself included) do it all the time.Buyers cannot receive bad feedback from sellers, no matter how difficult they've been, but reading what they've said about others can tell you a lot.
As for advisng someone to block a seller - that's not even possible. Sure, don't buy from someone if you don't want to but sellers don't knock on your door.....
The remark about the seller "looking for an excuse to block you" doesn't mean anything - no excuse is necessary to block a bidder or buyer. You can do it using their ID alone, without any reason, or you can blanket block by using requirements such as whether they've had non-payment actions, low numbers of transactions/feedback, not being phone verified by eBay - all sorts of reasons. After the communications this seller has had with this buyer, he has just done what he said - decided not to proceed.
on 21-11-2013 02:27 PM
Yes I'm grateful too.
Cheers,
Marina.
on 21-11-2013 02:41 PM
@2capital wrote:
This is outrageous so, should I report them to eBay?.
Short answer - NO
I don't think their response was outrageous at all. You may not have liked it, but that doesn't make it outrageous.
If they choose to block you then that is their right. If you don't like their attitude then I would imagine that you wouldn't want anything to do with them at all, let alone buy from them!
Move on, let it go, before you make more lists.
on 21-11-2013 02:54 PM
Too many buyers have not sold on eBay to understand where this seller is coming from.
Stupid me once blocked someone for the same sort of reason.
For what it's worth, I think thay have done you a favour.
eBay wont help you, learn form this experience
on 21-11-2013 03:16 PM
Thanks. I understand the logic of saving myself from buying from this seller.
I don't quite get the vibe bit. I buy items because I need them, or like them, not because of the vibe.
I can not report someone based on the vibe and apparently the language is not breaching any rules.
As for the rest I'm open to good advise as some years back was diagnosed with Asperger syndrome.