on 10-05-2024 12:21 PM
I have an item in my watch list that I am very interested in bidding on but need to know a few things first (measurements - it's an item of clothing).
I contacted the seller and asked my question four days before the listing ended but received no response. A few hours before the end time I again requested the details but again no response (both questions were phrased in a pleasant, friendly manner). There were no bids on the item and the seller relisted.
I again sent the seller a question asking for info but as yet, no response. I don't want to be a nag - if the seller doesn't want to respond then I won't buy - but is there any way to find out if they have actually received the message? It was sent through "contact seller" within the listing.
on 10-05-2024 01:58 PM
What's the item number Amber - a few of us could ask. lol
on 10-05-2024 02:09 PM
A seller doesn’t have to reply to a buyer, nothing unusual, it’s happened to me on the odd occasion.
10-05-2024 02:17 PM - edited 10-05-2024 02:18 PM
There unfortunately is not a way to tell if a seller has received a message unfortunately. A month or two ago eBay had an issue where when a seller contacted a buyer (hi, here's your tracking etc) it would be sent to the wrong person so it is a possibility. Or they could be really bad at communication 😉.
Personally, I hate how few clothing sellers have actual measurements! Last year I bought a "size 16-18" pair of pants for my mother and they are tight on me (size 12). Is it really appreciate so hard to grab a tape measure or ruler?
on 10-05-2024 03:03 PM
I realise the seller doesn't have to reply and that if they don't then of course I won't buy.
I was asking if there was any way to check if they had received the messages.
on 10-05-2024 03:05 PM
I'm starting to think they are poor at communication. They have some new listings in the past few days so it's not as if they are not online.
on 10-05-2024 05:51 PM
I'd be upset if a seller ignored me over that many days.
I realise sellers don't have to be connected 24/7, but if you are selling on ebay, I would expect you to check in at least once every 24-48 hours.
And yes, if they are listing new stuff, then they have been on ebay.
It puts doubts into my mind as to how competent they are or how you would go if you ever had a problem with an item.
If theye ignore you before a sale, not sure how well they would respond after a sale.
There may be no way to check if they have read your messages, but unless there is a serious glitch in the system, they should have seen your messages. Anything else is incompetence.
on 10-05-2024 06:10 PM
One of the reasons I'm wondering if they have actually received my messages is that they are a high feedback seller (4526 positive received as seller, no negs) and they have an average rating of 5 out of 5 based on 91 ratings for communication. Several of the recent feedback comments mention excellent communication.
on 11-05-2024 07:54 AM
Yes, that is odd. That's a fantastic number of sales for no negs at all.
I suppose Friday has just gone, so there could be a glitch.
If they have other products for sale, could you possibly send the seller a question through that?
on 11-05-2024 09:17 AM
No ..............