09-07-2024 04:59 PM - edited 09-07-2024 04:59 PM
HI there
I have a giftcard in my account and while it worked well yesterday, today it is not working whatever I try to buy.
Anybody else with issues when giftcard being used to pay?
Thanks
Ed
on 09-07-2024 05:11 PM
Anything in the link below that can help you ?
on 09-07-2024 07:32 PM
If you use the same eBay account - the same gift card will appear for future purchase as long as there is balance in it.
If you use a guest account, I'm worry that it's an issue of it as if it's a different account.
Another reason is you try to buy it different site, for example ebay.com.au gift card won't work with ebay.com one.
on 17-07-2024 10:06 AM
It was a technical issue at eBay that persisted for a couple of days and affected many users. I talked to a customer rep and they explained the issue to me.
After a few days they got back to me confirming it works again.
Thanks for your support!