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seller have not send me refund money

I already received Item but not Suitable on My hair Seller Told me give me Full refund But Still I have not Received money back to my Account now 30 days go i bought product from eBay Seller have not refund my Money !

Why does Ebay offer support for seller with item not arriving?

I ordered an item on July 20th, with it clearly noted that delivery would be by July 30th. Item did not arrive by then, so followed order up - had not been sent. Seller kept giving a tracking number that showed no history. Due to the delay in getting...

User avatar by • Community Member
  • 292 Views
  • 5 replies
  • 0 Helpful

Resolved! Ebay Charged me twice

I recently bought a few items from ebay costing a hefty $360. I purchased each items from different sellers and checked out via cart. On the day, Ebay charged me the full $360 on the spot which I thought was normal. The next morning, I wake up to see...

User avatar by • Community Member
  • 11608 Views
  • 18 replies
  • 3 Helpful

Difference between eBay invoice amount and PayPal invoice amount for USD purchase

Any tips? EBay invoice for items shows around $198 aud inc postage and GST, when converted from USD, whereas when I go into PayPal to pay it the total comes up to over $207 inc postage and GST. Shouldn’t the numbers match? Is there a better way to pr...

DO NOT PURCHASE FROM THIS SELLER -

I purchased a bottle of flux from seller - - last December and have still not received it. I have contacted the seller about a dozen times since then and I keep just getting a "please wait" reply. Because it has taken so long I can no longer see it o...

User avatar by • Community Member
  • 341 Views
  • 8 replies
  • 0 Helpful

Resolved! Sellers location incorrect

I have purchased an item with location listed as Sydney. This is a scam as I have incurred an overseas penalty on the fee as it is in fact located in China. False information by the seller. This is widespread and needs stopping. I was alerted by the ...

User avatar by • Community Member
  • 1785 Views
  • 30 replies
  • 1 Helpful

Item not showing up in purchase history, no one to contact at ebay, I think I've been scammed.

I click track order on the email and I get the message "Order not foundUnfortunately there has been an error retrieving your order. If you need help, visit our help pages." Which is infuriating when there's no one to contact at Ebay or talk to. I'm p...

User avatar by • Community Member
  • 392 Views
  • 6 replies
  • 0 Helpful

Resolved! goods blocked by customs

I’ve now purchased a similar product ( ceiling hook for hanging lights or potted plants) both sellers are returning due to the product not getting through Australian customs. It’s powder coated aluminium. first seller contacted me with the issue afte...

Can I use the ebay voucher again if first seller cancels my order?

I was watching two sellers over an item I wanted. I messaged both sellers to ask for best price and shipping. They both replied with no, that Is best price. Then ebay offered me a $10 off voucher so I purchased from the cheaper seller only to be mess...

Ghost listing?

Hi all, Recently found a rather perplexing listing, this is it: https://www.ebay.com.au/itm/313978858957 Aside from this link and it popping up on a google search i cannot find anything about this listing, if i search for the item verbatim on ebay it...

Item is Photo Scam

Hey, what does a guy have to do to get ebay to stop a photo item scammer? This scumbag has defrauded about 30 people, and ebay hasn't and for some reason won't ban them? All of their items has this at the end of the descriptions where people don't re...

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