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Non receipt of purchased item

Received email advising that my item had been delivered 2/05/25. Still not received. Contacted courier service. They advised that tracking number was for Victoria, not Queensland.

User avatar by • Community Member
  • 186 Views
  • 2 replies
  • 0 Helpful

Lichfield Hub Delays

I purchased two very similar objects from two different sellers in the UK both send via Royal Mail to the Lichfield hub. Tracking is weird. The first item was 'delayed' then 'resolved' then 'delayed' again and has sat there for about 5 days now. The ...

User avatar by • Community Member
  • 1302 Views
  • 16 replies
  • 0 Helpful

Ebay removed negative feedback?

Ebay just removed feedback I left for car floor matts that I bought after telling the seller my car, the items are labelled as fitting my car, I asked for a return and the seller is insisting I keep trying to fit the floor matts which clearly do not ...

User avatar by • Community Member
  • 371 Views
  • 6 replies
  • 0 Helpful

Fake 18crt gold ring

I purchased a ring for $1500 AU which was the add 18 crt gold ring but i took the ring to a jeweler and the testing said made from copper and zinc which made it worthless, will not respond to me for a refund.I purchased it not through EBay as said he...

wrong tracking number offered to me on parcel

I bought an item off eBay, I was given a tracking number which Australia post has said that it doesn't match my physical address details that I have registered with Australia post. the item has been delivered to an address that is 2 hours away from m...

Untracked items

I've recently purchased two items on eBay (a book and a DVD), and noticed that neither sellers have uploaded tracking. I know sellers don't have to, but I find this trend odd, mainly because tracking through AusPost is automatically included for all ...

Resolved! Sent this today and informed that email suit not available trying to resovle this for months

Can someone please look into my compliant and act on same! I have been a loyal customer for 20 years and have 100% feedback both as a seller and buyer. On the 6th November 2024, I bought a Samsung S22 mobile for $487.99 advertised as new and AU stock...

User avatar by • Community Member
  • 462 Views
  • 6 replies
  • 0 Helpful

Plus Exclusive 5% off - Being Charged to Sellers????? Why?

So since the Plus Exclusive 5% off ebay promotion started 5th May we have lost 5% of the value of the item, usually coupons are applied and go un-noticed this is costing me a fortune and I didn't agree to it. Does anyone know why we've been opted int...

Fake Goods

I am leaving because Ebay is a criminal organization that Knowingly allows the listing and sale of fake goods. There are no excuses it is FRAUD by the seller AND Ebay.

User avatar by • Community Member
  • 1774 Views
  • 8 replies
  • 1 Helpful

EBay have refunded me to a non existing old credit card….i can’t find a way to contact thEm

I’ve recently was refunded to a non-existing older credit card which I had removed from my account but somehow eBay has still refunded me to that card.My problem is I have tried to find a way to actually speak to someone about it and I’m just going a...

Remove from basket

Hi, I need help, my young son has added 97 items to eBay basket and even though I’ve removed them, they’re still listed. How can I remove the items? Thanks!

User avatar by • Community Member
  • 386 Views
  • 5 replies
  • 0 Helpful

Wildly disparate postage estimates US to AU

I'm wondering why there are such wildly disparate postage charges to send a book to AU from US. One has quoted US$40.16. It appears to be very high in comparison with other postage estimates for other (similar) copies of the book on eBay that would s...

User avatar by • Community Member
  • 210 Views
  • 2 replies
  • 0 Helpful

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