Item Not Received

[rattard2004]

How does one open up a case for an unreceived item?

Ebay have removed its email and phone numbers for customer services.

11 year customer looks like have made the final purchase !!  Very dissapointing ebay.

[digupatin]

Click on 'Help & Contact' at the top of your page then 'Didn't receive the item' and follow prompts.

[lyndal1838]

There is no need to contact ebay to open a dispute.

How and when did you pay for the item?  Once we know that there is sure to be someone around who can tell you how to proceed.

[phorum_junkie*]

Is it the lock from the UK? If so it is being sent by GSP which is notoriously slow, I would give it 5 weeks before doing anything. GSP items have tracking so have you checked that to see where it is? 

It is very easy to open a dispute through ebay but you are probably being a bit previous,  ebay's number etc are there under help and contact, hardly hidden.

[davewil1964]

11 year customer looks like have made the final purchase !!

I'm sure eBay will miss your 20 purchases per year.

What everybody else said.

[wendshees-rocks]

You've had an item not arrive and you are going to give up on eBay? How is it ebays fault the item hasn't arrived? I know they can be blamed for a lot of things but an item not arriving isn't one of them.

Follow the good advice by the other posters. 

[imastawka]

I'm confused.    Seriously.     Can someone else please double check.

OP bought the lock (nearly$1000) on 21st June.

Seller relisted on 23rd June.

That's not even enough time for a UPI

So,  has the OP bought it or not? 

Or am I overlooking something?

[imastawka]

           

Anybody?

[imastawka]

I wish the OP would come back and tell us if they actually paid or not.

Cos that lock was re-listed 2 days later, and the OP is still waiting for delivery

[mbselections00]

Poor OP is so disillusioned with the place s/he may have left perhaps - and keep in mind, several posts have been removed . . .  ???

e---- even  ?   for asking a simple question & heaven forbid - receiving an answer !!