Item not sent, opened case but then received and not as listed. What do I do now??

[olddiamondlil]

I purchased an item in early October in Australia and waited over 2 weeks for it without it even being marked as posted so opened an item not received case and requested a refund as I thought this was a bit dodgy.  Lo and behold, I can see by the postmark that it suddenly got posted that day.  Now I've received it but it's not as listed being only cheap 9ct gold instead of the expensive 22ct listed.  What do I do now? If I close the not received case, will it come up with an item not as described as at the moment that option doesn't show?

[davewil1964]

i haved asked that posters ask the op if its ok

You a mod now?

[joethenuts]

it cost nothing to ask. dave.  even though the op sounded a bit shocked that she thought private meant private.   very simple to ask op  for a photo.mmmmmmmmmmmmm

and to s1r  please , maybe those potato chips are getting to you  lol.

[k1ooo-slr-sales]

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@joethenuts wrote:

and to s1r  please , maybe those potato chips are getting to you  lol.

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please stick to the topic joe

[*tippy*toes*]

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@k1ooo-slr-sales wrote:

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@joethenuts wrote:

and to s1r  please , maybe those potato chips are getting to you  lol.

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please stick to the topic joe

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 I saw what you did there