LCD screen broke during installation

[brakp1000]

I bought an LCD replacement screen for my iphone, it broke while i was installing it, i did not mishandle the screen, seller says its not covered by warranty because it broke during installation, what advice do you give?

[nicole-n-daz]

If there is a warranty then it should be covered.

[phorum_junkie*]

Presumably you paid with Paypal so open an item not as described dispute, state your case very clearly, and leave the decision to them, that is the only avenue you could use to get a refund anyway.

You would have stood a better chance if you had been getting it installed by a qualified repairer, as you were installing it yourself you may have a problem.

[fred_fred_2004]

From experience those screens are very fragile, I know what I'm doing and I've broken one in the past 🙂

[i-once-was-bump]

How do you know that the screen was faulty?

You can't blame the seller or the screen because you broke it unless you can prove there was something wrong with the screen you were sent.

As you were replacing a screen, did you break that one too?