on 18-02-2013 01:26 AM
Perhaps I am unreasonable, but is it so hard for those who sell clothes (especially) to add measurements in their listings?
It annoys me to no end having to ask! More often than not, I'll skip straight past those listings and move onto the ones where the seller has actually made the effort to provide that VERY BASIC information.
It's even worse when I *do* ask and I get a response like
42cm x 51cm
And nothing more. No hello, no thank you, no nothing. It's bad enough getting bad customer service in stores, without people being plain rude and lazy here too. What's wrong with saying hello to people, or thanking them for their interest. I wouldn't have to write and ask in the first place if YOU PROVIDED THAT INFO FOR ME!
Does think annoy anyone else or do I need to get a life?
on 18-02-2013 01:27 AM
Does this* annoy anyone else that should have said.
And this place seriously needs an edit button! 🙂
on 18-02-2013 01:36 AM
I agree all of issues you raise are very annoying 😐
I also agree that the discussion board posting tools need some significant improvement
on 18-02-2013 06:59 AM
It happens both ways. It not just a seller thing.
Hello, please, thank you etc are missing from around 50% of the enquiries I receive, and most of those enquiries are to ask about something that was stated in the listing, but the buyer failed to read.
on 18-02-2013 08:19 AM
Yes, it is annoying and unless it is something special, I just hit the back button. If I do ask, I ask it in a way that I get the info I need:
"Could you please tell me what is the measurement from arm pit to arm pit when laid flat without being stretched? Also how long is it from the shoulder seem to the hem?" etc. 🙂
on 18-02-2013 09:14 AM
Perhaps I am unreasonable, but is it so hard for those who sell clothes (especially) to add measurements in their listings?
It annoys me to no end having to ask! More often than not, I'll skip straight past those listings and move onto the ones where the seller has actually made the effort to provide that VERY BASIC information.
We have always provided measurements since the day one, but it doesn't stop hepas of people asking - they just don't read.
Latest one not even half hour ago:
"Seller, what are the dimensions? I'm worried it will not fit me."
When responded to, telling her the measurements are in the listing, they are 100% accurate and she can relly on them she responded with:
" I just saw them straight after I sent the message"
One thing though:
We NEVER EVER measure anything laying flat, always inaccurate, a fashion designer told us, confirmed by the first class taylor that is a very tacky way. Best to measure garments a taylor would, someone who is just about to make garment for you, on the dummy, as if they are worn at the time - it makes all the difference in accuracy for a proper fit.
on 18-02-2013 09:22 AM
on 18-02-2013 11:49 AM
In relation to the 'please, thank you, and so on' as a seller every time I send an invoice I put a message in and when I post an item I send an email to the buyer stating I have posted their parcel and will leave positive feedback etc etc.
It's polite (probably unnecessary) but it generates good feeling and I get some nice emails in return. Mind you I am not trading as a business and this procedure might be almost impossible if you are selling 100s of items.
Doesn't hurt to be polite though!
on 18-02-2013 12:19 PM
At the very least, a clothing seller should include measurements.
Having said that, the buyer could simply try it on and return it if it doesn't fit, like a B&M store. The one main difference is that the seller is paying for return postage... and that adds up... or the buyer pays and they possibly leave a neg for having to pay return postage. It's definitely in a seller's best interest to include measurements in the description.
on 18-02-2013 12:23 PM
No measurements, no bid.
I just hit the back button, I never email and ask, there are plenty of us who give accurate measurements and are very clear about how they are taken.
Measuring on a dummy may be an option for some sellers but my items range from a size 8 to a size 36, how on earth could I measure them all on a dummy?
I make it very clear that they are actual measurements taken with the garment laid flat and doubled where appropriate and I have never had a problem.
