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Major current ebay issue

drpeake
Community Member

I have posted this here because no where else seemed to fit..nor does it here.


Anyway.


Short version, the fix from customer support in writing was to close my account and start another one, even though i had new purchases pending.


After a few hours I have worked out that people in the hundreds (prob more) cant access thier account. Ebay cant help.


I worked out the security keys are not working so you only need the password. I have passed this info onto ebay by phone, and they have been wondering what all these errors are that people are complaining about. I have been advised to close link to paypal for security...sorry to my sellers, ebay have said its a security issue (In writing)


I thought i would mention it here, incase sellers are wondering why people are not paying.


I have coppies of transcripts

Message 1 of 23
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Major current ebay issue

I realise that, I was just pointing out to another poster (who had said that there was a question in the post) that there was no question asked, it was just a statement.. I didn't say that you couldn't ask questions on this board

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You keep using that word, I do not think it means what you think it means
Message 21 of 23
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Major current ebay issue

I didn't say that you couldn't ask questions on this board



Should have been *I didn't say that you could only ask questions on the board

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You keep using that word, I do not think it means what you think it means
Message 22 of 23
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Major current ebay issue

drpeake
Community Member

Just a comment on IE


I use linux and Windows.


I use Firefox, chrome and an Ipad.


I tried several systems on different networks.


This problem wasnt IE related or windows related. Like I said, I run linux, unix and Windoze.(pun intended)



Thanks for the support from those who understood I was just trying to help those that were get the inexperienced support like I was from Ebay support. In all fairness, they tried, but closing an account is a stupid fix!



Anyway, after I spoke to a technician/DBA the problem was looked into and fixed 12 hrs later.


It wasnt a friday glitch.



Myth busted ๐Ÿ™‚

Message 23 of 23
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