I left a negative feedback on a click and collect item I bought from a seller. The purchase was made on 22nd May 2015 and the order status is "Your order is being prepared". I contacted the seller after about a week to get an update, I received an out of office reply. The seller is a major electronics retail company in Australia. After another email they responded saying there was no stock and they offered me a refund even though you cannot order a click and collect item unless the store has stock. So I left negative feedback. This feedback has since disappeared. I cannot see it on the sellers feedback page and I can't see it on my feedback left for others page. I can see the feedback left by the seller. The transaction is still in my ebay summary and it says I've left feedback but it's nowhere to be found. Who would have deleted it?
I did complain to the retailers FB page and the item was eventually received, but it hasn't been completed on ebay and the feedback is missing. I would like the negative feedback to stand, as the retailer does provide poor service as their high negative feedback will attest. This was my first purchase online with this retailer and they've received 65 negative feedbacks in the last month, so it's not just me........
