Need very urgent help on complex problem!

mrdwee
Community Member

Hi all,



I live in Australia and I have just bought an iPhone 3GS from the US as a gift for my dad. I paid $18 for shipping charges. The phone turned out to be faulty and didn't work so I contacted the seller asking for a refund....The seller said I can have a refund or a replacement. The problem is that due to new restrictions I cannot mail the item back but I must use a private courier (because of the lithium battery). It's going to cost me around $140 and I bought the phone for $200!



Is there ANYTHING I can do? How did the seller get to send the item in the first place? This is the first time I've done a refund and need help. Can the seller be liable for my charges to send back?

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Re: Need very urgent help on complex problem!


 


There must be many cargo planes arriving from Asia packed to the hilt with items containing lithium batteries, how many explosions have we heard about?




Make this one: http://www.msnbc.msn.com/id/39582704/ns/travel-news/t/faa-warns-airlines-about-lithium-battery-dangers/?ns=travel-news#.ULgu-WfhcYI



"Since the early 1990s, there have been dozens of incidents of batteries igniting in flight or during cargo handling. But exactly what triggered many of the fires is not well understood."



So, not so much aexplosions as fires, and while often the specific cause of the fire is under debate, it's proven that lithium batteries will exacerbate the situation - both in terms of fueling the fire and posing greater risks for those trying to put it out.

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Re: Need very urgent help on complex problem!

boggo58
Community Member

Thats not correct,  phone  Chargers can be 110v, 240v or even 500v, 


(thats why you can use 12v from a car )i't's the Output voltage that plugs into the phone it self which i think is around 5v? There really is no set voltage if you buy usa 110v items. If you check the voltages on usa products chargers  it usually says 110v to 220v, or something very similar. thats why if you buy USA electrical goods that require a charger it usually comes with a aussie adapter. Iv'e even seen people 'Twist' the pins to suit the aussie pwer points, something i wouldn't recomend.



  Also a battery for that iphone costs around $10, so maybe you could reimburse the bloke.

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Re: Need very urgent help on complex problem!

boggo58
Community Member

You can send the phone and battery if you only use ground transport (snail mail)

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Re: Need very urgent help on complex problem!

The phone should still be covered by manufacturers warranty

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Re: Need very urgent help on complex problem!


The phone should still be covered by manufacturers warranty



Manufacturers do not cover eBay purchases.

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Voltaire: “Those Who Can Make You Believe Absurdities, Can Make You Commit Atrocities” .
Message 25 of 26
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Re: Need very urgent help on complex problem!


Manufacturers do not cover eBay purchases.




and a local dealer/agent will not touch a grey import

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