Fixwear, I understand what you are saying.
- on Ebay you either get the item or your money back. Simple. And in the mean time - you're happy and would have saved your self a lot of nerves!
Just looking at the overal number of complaints, worry, anger, rudness, vindictiveness, being "antsy" etc... I am convinced that Ebay is bad for one's health - it seems to make people sick!
But human nature being what it is, a lot of people do fret. I'm not convinced it always is as simple as you say-that people always get their item or money back. I've seen quite a few posts from people where that didn't work out, for one reason or another.
Also, I think people who are seasoned ebay experts/users can overestimate how much occasional users know.
A year or so my daughter 'sold' something on ebay but thereafter never heard from the buyer again, let alone saw any payment. I told her she would be paying fees on the sale unless she put in a unpaid item report. She had not had a clue she could do that, then at first she said it was too much bother to try to find out how for the small amount of money involved, then in the end she did it. But what's the bet quite a few people are like that and (as buyers) just want their item, not the bother of having to make formal claims etc
I would say most people who buy an item (from anywhere, not just ebay) probably don't follow your example:
I NEVER pay any mind to Ebay's "dates", nor even to the seller's handling times - that is their business and at their convenience when they post items - not my place to jump up and down and demand this and that - if it arrives - great! - if it doesn't - money back - end of story.
I personally don't fret if an item arrives a few days past an estimated arrival date. But if a few days went past that date PLUS there was no sign the seller had even posted it, then I would start to feel annoyed. If a seller said they would post eg within 5 days, but then didn't post for eg 3 weeks, I'd feel I had been given fairly poor service. I'm not trying to demand this or that but they're the ones who wrote it in the ad in the first place.
I think the majority of other buyers are similar. Plus-people may be buying an item for a specil purpose or occasion. If they have left plenty of time, then it is pretty annoying to be let down. I had it happen with a simple headband I bought from a local seller about 5 weeks before a hen's night and it didn't arrive in time.
Fixwear, I guess all I am really saying is you're a seller's dream buyer, but I'm betting 99% of customers are not as easy going as you are.
