Not recieved item

lisa-9471
Community Member

What can i do about not recieving an paid item, numerous bad amounts of feedback were placed but I am frustrated and don't want this to happen to anyone. Can't file a dispute because no tracking id or transaction id please help? Thank-you in advance 🙂

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Not recieved item

if you paid for an item, and did not receive it, you have 45days to file a claim with paypal.



whether or not the item has a tracking number has nothing to do with you the buyer, just open the dispute, escalate to a claim and let paypal and the seller worrry about tracking numbers.



the buyer will always get a refund from paypal if the seller cant provide the tracking.

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~~ ~~ ~~ Those who do right, have nothing to fear.
Message 2 of 9
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Not recieved item

lisa, I am guessing you didn't pay with PayPal if you don't have a trans no. And not much you can do.


But if you paid with PayPal, go to your PayPal account and find the transaction. Copy the transaction number and enter that when opening a case.

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Not recieved item

lyndal1838
Honored Contributor

If it is the DVD from Victoria you must have paid with paypal as that is all the seller accepts other than cash on pickup.


You are still within the time limit for a paypal claim so go ahead and start it now.


Why did you leave feedback without starting a claim?

Message 4 of 9
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Not recieved item

In order to open a dispute with PayPal, just go to your eBay summary, select the item and then under More Actions select Resolve a Problem. It will take you through the process step by step.

Message 5 of 9
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Not recieved item

lol-take a look at what that seller buys regularly,says it all really sorry.They probably don't even know what day it is :^O:^O

Message 6 of 9
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Not recieved item


lol-take a look at what that seller buys regularly,says it all really sorry.They probably don't even know what day it is :^O:^O




:^O ]:)


And three red dots out of four as a seller!

Message 7 of 9
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Not recieved item

Wow - high on under achievement that one - OP - please do the claim thru paypal, seller will not even notice your feedback, most likely assumes Red is for First Prize

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You can't please all the people all the time, so now I just please myself


Message 8 of 9
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Not recieved item


Wow - high on under achievement that one - OP - please do the claim thru paypal, seller will not even notice your feedback, most likely assumes Red is for First Prize



 


(coffee splatter on screen)

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