PayPal security certificate expired - anyone else having this problem? Solutions?

[fairywren01]

My browser is blocking access to PayPal due to the security certificate being expired.  Is anyone else having the same problem?  Suggestions as to way foward?

If I access via "pay now", try to log into my account directly, or try to access via PayPal website in a separate browser/window, I get the same error message.

The default Ebay response is to send me via a link to PayPal customer service - duly blocked due to certificate error.  Not very helpful.

On typing this I noted this issue has been raised before, circa 2013.  What was the resolution then, why does this error occur, what is the recommended best way to proceed?

Cheers

N.

[padi*0409]

I am using Firefox and Chrome with no problems logging in on either of them.

Have you tried clearing cache and cookies then rebooting your computer? That often fixes glitches.

[lyndal1838]

Firefox and Chrome used here without any problems.

When I had that message a while ago (probably the 2013 message that you mention) I just waited a few hours and it was OK.

[phorum_junkie*]

It is an IE thing, it doesn't happen with other browsers.

[lyndal1838]

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@phorum_junkie* wrote:

It is an IE thing, it doesn't happen with other browsers.

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So that explains it......I could well have been using IE back then, although it would have been longer than 2013 since I used IE on ebay.

[fairywren01]

Nope. Chrome does not give access either.  Error message / format is completely diffrent - relates to lack of privacy on what should be an https link - but root cause is the same ie the security certificate.

It does seem to only be my computer however.  Didn't have a problem yesterday on external computer which was also using IE.  This suggests it might be my firewall / antivirus software?  

Hasn't done this before, but if that is the cause, I might be stuffed as I would be reluctant to downgrade any settings, espcially since the whole point of PayPal is to be a secure payment system.  

[lyndal1838]

Have you been using paypal with your current security setting up to now?

If you have then it suggest that something has changed in your settings as no-one else is getting the same alert.

[fairywren01]

It's my system clock.  Time / date was wrong and knock-on effect was security certificates being blocked.  Who knew?!

[lyndal1838]

Glad you found the problem...thanks for letting us know.