Payment taken and I have not received the item

Purchased an item earlier  in February on eBay. I have not received any communications from the buyer and the item has not come up in my purchased items. How do I proceed from here. In my bank account I have these details what do they mean? Is this a reference to the eBay account holder that I purchased from?

 

Business name eBay O*09-11182-99 Sydney AUS PURCHASE AT 3:02PM 14FEB

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Payment taken and I have not received the item

Two possibilities here, either you paid as a guest or you paid the seller by bank transfer (if you did that then you have no buyer protection through eBay or Paypal)

 

https://www.ebay.com.au/help/buying/refunds-returns-buying/guest-returns?id=4065

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