on โ20-12-2021 10:04 AM
Have used the Paypal pay in 4 twice, tried to use it today but was it was rejected, this is ridiculous I rang Paypal and they couldn't help and gave me no explanation.
Solved! Go to Solution.
โ20-12-2021 10:07 AM - edited โ20-12-2021 10:09 AM
Was the item you tired to buy today over $30?
Or any of the t&c an issue?
https://www.paypal.com/au/webapps/mpp/paypal-payin4/terms
Maybe try emailing if there was no help on the phone?
At least you will have proof/something in writing then if you need it
Maybe it was simply a loose Gremlin ?
โ20-12-2021 10:07 AM - edited โ20-12-2021 10:09 AM
Was the item you tired to buy today over $30?
Or any of the t&c an issue?
https://www.paypal.com/au/webapps/mpp/paypal-payin4/terms
Maybe try emailing if there was no help on the phone?
At least you will have proof/something in writing then if you need it
Maybe it was simply a loose Gremlin ?
โ20-12-2021 10:34 AM - edited โ20-12-2021 10:37 AM
You could also try their message board. Maybe someone who had a similar experience can help you.
https://www.paypal-community.com/t5/PayPal-Community/ct-p/en
on โ20-12-2021 11:57 AM
Could there be a limit? Having you been making the required repayments from previous purchases on time?
Do you always pay your general debts in a timely manner, including utilities, rent etc?
Paypal does do a credit check, so their decision to lend to you, as well as how much they might lend may be based on that criteria. They possibly want to see a solid history of repayment before raising any limits.
From Paypal T&C's:
On a side note, because Paypal does a credit check, this gets noted in your credit report and may impact your credit score down the line when you need to get a mortgage or purchase a big ticket item.
on โ20-12-2021 12:14 PM
That would be the most logical reason, but Michelle said that PayPal had no idea... although it is not surprising that sometimes those who work for a company have no idea and cannot help, so maybe Michelle can look at her two past transactions in detail (based on the T&Cs) and see if there was any delay or anything that might have caused this new transaction to fail.
on โ20-12-2021 12:48 PM
Yup, she might have just gotten an employee that is a bit clueless, but she should also look into her own credit report.
Michelle - you can get a free copy of your credit report once a year from most of the major credit reporting agencies. See if there are any flags on there that might be limiting for you. Have a look at Experian, Equifax or Illion.
Alternatively, it could just be an Ebay glitch. Plenty of them going around at the moment. Try another browser.
on โ20-12-2021 01:19 PM
I give up, I just did a live chat with Paypal and got no explanation at all. when I rang Paypal he said you'll have to wait weeks before you can use it again, I'm furious and about to explode. I dont need this trouble so close to Xmas, Happy Xmas everybody.
on โ20-12-2021 01:20 PM
True
on โ20-12-2021 01:22 PM
It was around $140.00.
on โ20-12-2021 01:30 PM
Why not use a credit card for the purchase ?
