Postage and Location!

[troykaylaanita]

Hi i am just wondering why eBay allows sellers to set up eBay stores claiming their items are located and shipped in places within Australia, however when you view the sellers ID and location they are based in places such as Hong Kong or China?

I recently bought an apple charger from a store that claimed to be located in NSW with super fast shipping (to receive item within 2-3 business days) over 2 weeks ago and am still waiting.  I have since checked the seller's id and he is based in Hong Kong!!!

Shouldn't members have to stipulate where the item is located and being shipped from in their description? 

Please Help an Advise.

[curraone]

don't worry, soon it will be compulsory for sellers to put in the postcode or location of the item, and that should sort it out.

[annies_fancy_dress]

Unfortunately, it happens lots.

Tip.

Look at the postage.

Minimum postage in Oz is $6.60 via Aust post.

If the sale amount does not cover this, a small amount for packaging, and the amount for item, it's an O/S posting for sure.

[troykaylaanita]

If the item says free shipping how are you to know?  Shouldn't eBay have rules against this sort of thing?  Technically item isn't as described because if you think you are buying from Australian sellers you SHOULD BE.

[davewil1964]

don't worry, soon it will be compulsory for sellers to put in the postcode or location of the item, and that should sort it out.

And the non-disclosing dropshippers who now say item location 'Sydney', for example, won't just find a Sydney postcode? They're already breaking the rules with impunity; what makes you think they will change?

[curraone]

I don't know, I was just trying to keep the faith 🙂

[phorum_junkie*]

It is usually pretty obvious from the feedback and delivery time DSR if a seller of cheap items with free postage is located overseas. I often find items from overseas arrive sooner than from a lot of domestic sellers who live on the other side of the continent and don't post until six days after payment clears.

If time is important then I go to a B&M store and would never rely on a posted item from anywhere arriving in under 2 weeks.

[bsal6160]

You can report the seller as Item Location Misrepresentation. It is already a policy the item location must reflect the actual location of the item.

[the_hawk*]

Just leave suitable feed back and stars to reflect how you feel about the transaction.

Like Neg,  claimed to be Oz seller took 3 weeks from china, not happy

1 star

1 star

1 star

1 star

A few people do that and they will get the message real fast

[carls*world]

As post 7 states, there is already this policy in place.
I almost bought an item, located "Melbourne, Australia"  then reading the fine print within the description, found "Item shipping from Hong Kong warehouse. Please allow 10-20 working days for delivery"

On questioning the seller on this, whether the item was coming from Melbourne or HK, they replied the latter, then openly admitted it helps their items show in search results (See policy on search manipulation)

Report to Customer Support, receive the standard C/P reply, and seller still, to this day, shows item location - Melbourne, Australia 😐