on 09-10-2012 09:00 AM
Hi i am just wondering why eBay allows sellers to set up eBay stores claiming their items are located and shipped in places within Australia, however when you view the sellers ID and location they are based in places such as Hong Kong or China?
I recently bought an apple charger from a store that claimed to be located in NSW with super fast shipping (to receive item within 2-3 business days) over 2 weeks ago and am still waiting. I have since checked the seller's id and he is based in Hong Kong!!!
Shouldn't members have to stipulate where the item is located and being shipped from in their description?
Please Help an Advise.
on 17-10-2012 02:01 AM
I would hope you wait forever and can open an item not received dispute.
No way would I ever buy a charger for an expensive piece of kit like an iphone or a laptop from anywhere but a licensed, authorised re seller or the company it's self.
It will almost certainly not be a genuine Apple product and if you fry your phone any warranty will be invalidated.
on 17-10-2012 11:10 AM
I would hope you wait forever and can open an item not received dispute.
No way would I ever buy a charger for an expensive piece of kit like an iphone or a laptop from anywhere but a licensed, authorised re seller or the company it's self.
It will almost certainly not be a genuine Apple product and if you fry your phone any warranty will be invalidated.
While I havent had an issue with electronics' gear a friend of mine destroyed 2 iphones over the week end with a cheap cigarette lighter USB charger he bought from a local servo.
On pulling it apart and checking the internals it had a direct connection from the 12v straight to the USB plug, this put 12v into the 5v phone.
So buying cheap may end up costing a lot
on 17-10-2012 03:58 PM
Hello all,
I buy stuff on ccasions from a well known designer, B... (not sure if one is allowed to use names on the boards), from their official website, and whilst they don't really specify where the items would be comming from, they almost invariably come from Mauritius where they are made these days - so I guess they must have a dispatch centre there for online shopping.
It usually takes 2/3 days with F/dex to arrive.
I don't know about China, but have a friend, ex pat living in Singapore, and little gifts and other mail takes 2 days, just normal, nothing special.
Here, we post items same day they are paid, if before 2 pm. before the guy from PO comes to collect - and sometimes customers tell us they wait for the whole 6-7 days to receive them, mostly those in Tasmania and WA.
I don't know how much does it really matter where something is sent from as long as it's sent in a manner indicated in the listing, ie. Express, airmail, courier, that sort of thing. so one can roughly gauge when to expect it.
on 17-10-2012 05:57 PM
Thanks for confirming what I said Hawk, licensed resellers only or direct from the manufacturer.
This is doubly so for laptops, a new lead is usually very expensive but that is because if you buy the right one from an authorised source and it fries your machine you can claim for collateral damage. If a cheapo generic lead fries it then you will be paying for a new laptop, an expensive way to get a new lead.