Postage/shipping policy

[justink1981]

One of eBay's Postage and Shipping Policies states " Sellers must send items within the handling time stated in their listing, using the postage service the buyer selected at checkout. They must: Post items within the handling time specified in the listing"

What is the penalty and recourse for sellers whom do not post within the specified time frame and then go on to blame the post office when there is documented evidence for their dishonest conduct?

Does eBay actively enforce any consequences for such dishonest conduct or is such conduct disregarded leading to the undermining of their e-commerce brand and consumer confidence?

[sandypebbles]

Since you have read that policy, read the one pertaining to defects for late shipping

Including defects, higher % of fees etc

eBay is all about the buyer and allows the buyers to do anything they please

Unless by 'documented evidence' you mean how eBay 'mark as posted' as soon as a seller generates a shipping label 

Which is what many buyers come here and claim 

As they do if a parcel misses a scan 

Have you reported these sellers to eBay with your evidence ?

Have you marked these buyers down on their 'star ratings' ?

Otherwise, how do you expect eBay to have any idea when the postman/woman delivered?

No idea what documented evidence you hold, but you need to provide it to eBay 

[domino-710]

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@justink1981 wrote:

One of eBay's Postage and Shipping Policies states " Sellers must send items within the handling time stated in their listing, using the postage service the buyer selected at checkout. They must: Post items within the handling time specified in the listing"

Correct.

What is the penalty and recourse for sellers whom do not post within the specified time frame and then go on to blame the post office when there is documented evidence for their dishonest conduct?

No brainer.

What's the documented evidence for their dishonest conduct. ??

Does eBay actively enforce any consequences for such dishonest conduct or is such conduct disregarded leading to the undermining of their e-commerce brand and consumer confidence?

What is the dishonest conduct. ??

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[springyzone]

Yes, sellers need to post within their specified handling time.

Ebay will only know if an item is late or has not been received at all if you, the buyer, open an ebay claim.

It sounds to me as if you may have bought something then questioned a seller when it did not arrive in time. Seller blamed slow post, but what is your evidence it was not posted in time? Is it perhaps a date stamp on the package? Or tracking details?

But if the evidence was from following the tracking details, you would have had that when you contacted the seller?

I don't know that ebay actively enforces any consequences at all unless the problem comes to their attention. Then the seller might cop defects etc

It would come to their attention if you opened an ebay claim for any item that did not arrive in the specified time.

So I guess, if there is a next time, don't accept excuses, open a claim when something is overdue.

And for this time, all you can do now is ding their feedback with a negative and mark them right down to 1 star when you rate them. I've read ehre that ebay no longer takes any notice of feedback ratings but at least it will be there for other buyers to see.