Problem with checkout that seems unique to MY ebay only.....

[lonely_lesbian_goth_girl]

Hi to all and a Happy New Year!

I have this problem where checkout is not completing logging me through to Paypal to finish the transaction.

It seems to be linked to just my Ebay as it happens when I try to complete checkout on another computer?? Strange yes!

My neighbour`s computer works for her as she bought and paid for something today and went through checkout no problems but 

when I log into Ebay on her machine I get the same problem still!

It`s driving me insane....

Can anyone suggest a solution from our vast community knowledge?

Thanks

Lonely_Lesbian_Goth_Girl

[imastawka]

I have this problem where checkout is not completing logging me through to Paypal to finish the transaction.

Have you tried logging into your paypal account,  not just through checkout?

[collect247]

Also check your PayPal account to see if you have already done the payment,this could be another reason why you can't checkout because you might already have done it,this happened to me the other day,I'm sure I paid but the screen was still showing the checkout stage so I clicked again just to be shown that I wasn't able to make a payment at that stage.I thought what the heck is going on so I checked PayPal and sure enough the payment was made.

I must have a very sensitive keyboard and mouse lol.

[lonely_lesbian_goth_girl]

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@collect247 wrote:

Have you tried buying something else from a different seller?

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Yes,that seller ended up cancelling the sale because I couldn`t pay him...

Now I have another one and the same thing is happening...

[lonely_lesbian_goth_girl]

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@imastawka wrote:

I have this problem where checkout is not completing logging me through to Paypal to finish the transaction.

Have you tried logging into your paypal account,  not just through checkout?

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I can log in to Paypal from my browser ok with no problems at all..

[lonely_lesbian_goth_girl]

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@collect247 wrote:

Also check your PayPal account to see if you have already done the payment,this could be another reason why you can't checkout because you might already have done it,this happened to me the other day,I'm sure I paid but the screen was still showing the checkout stage so I clicked again just to be shown that I wasn't able to make a payment at that stage.I thought what the heck is going on so I checked PayPal and sure enough the payment was made.

I must have a very sensitive keyboard and mouse lol.

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I have logged in to Paypal from my browser and there is no sign of any payments being made..

[davewil1964]

Sounds like an account issue of some sort. Is it BIN or Auction?

If Auction, try changing your ID and see if that works. There is no ban on bigotry on eBay. Otherwise it would be a PO Box or NPB strikes.

maybe contact eBay and ask them. They can see all sorts of stuff us plebs can't.

[collect247]

Was thinking on the same lines but didn't want to go there but I have a feeling you're correct on this one.

[*tippy*toes*]

Have you tried paying via the app on your phone/ipad?

[lonely_lesbian_goth_girl · Accepted solution]

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@davewil1964 wrote:

Sounds like an account issue of some sort. Is it BIN or Auction?

If Auction, try changing your ID and see if that works. There is no ban on bigotry on eBay. Otherwise it would be a PO Box or NPB strikes.

maybe contact eBay and ask them. They can see all sorts of stuff us plebs can't.

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I see what you mean....I have had this ID for a very long time and this is the first time i have had any probs with checkout.

I also have a 100% positive feedback score and usually I pay very promptly...I think I will have to call Ebay and see what they say

Thanks for all the suggestions everyone!

Have a great New Year all of you xx

[lonely_lesbian_goth_girl]

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@*tippy*toes* wrote:

Have you tried paying via the app on your phone/ipad?

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I don`t have a smartphone or Ipad unfortunately...