Refund from Union Lucky Returns?

[theresadolfse0]

Good afternoon,  

I purchased a set of solar outdoor lights from Ebay and these were delivered from Union Lucky Returns of Chullora in New South Wales.

After much charging and testing, these lights are faulty and I wish to return them and receive a full refund.  

I do have Union Lucky Returns' address which appears on the box in which the lights were shipped, however who do I write (email preferably) before I post these and be assured these are received at the Chullora headquarters and that my refund will be paid in full?

Regards,

[MOD EDIT: PLEASE DO NOT POST PERSONAL DETAILS INTO PUBLIC AREAS OF THE COMMUNITY]

[sandypebbles]

Do NOT POST  your personal details on a public forum

There is a warning banner NOT do to this for good reason

You have just provided every scammer reading here your full and address for them to use as they please and share around to their scammer friends

Posting off topic on the forum is not going to be seen by the seller, nor fix your issue

You need to open and follow through with an item not as described dispute

And hope not too many scammers grab your details before a mod is online to remove them