Registered Post ( with basic cover ) has been replaced with a real stinker ).

[fixnwear]

Registered Post is now Signature on Delivery which turns out to be a literal SOD.

Even though the AusPost website still contains reference to $100 basic cover

for lost items there is no longer any such cover.

To have any chance of compensation you need to pay for EXTRA cover.

This of itself 'implies' there is a basic cover and that you are paying for

'extra' beyond the basic cover ( which no longer exists ).

To sellers there is no risk because basic Click and Send will

provide Proof of Sending and protect them from INR PayPal claims.

I believe that the term 'Extra Cover' is absolutely deceptive and
it is only buyers who will be disadvanted by this new system.

[australiapoststore]

Hey fixnwear,

That’s very kind of you. We prefer to chat to the Area Manager who will in turn speak to the staff in question if that’s OK?

You can send it through to us here https://contactus.auspost.com.au/ , you don’t even need to retype the issue, feel free to cut and paste your posts from here. We’ll then have someone get back to you in 24hrs and we’ll contact the Area Manager.

We appreciate your offer of assistance.

Please let me know

-Rory K
Australia Post Team Member