Return problem

[ricric6236]

The bought item is a lot smaller than advertised. The return address is in Lithuania, which is, of course, far too expensive to ship. 

[sugar249]

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@springyzone wrote:

 Quite a few sellers felt it was a case of being penalised for subjective opinions. Which it is, in many ways.

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Exactly.  an algorithm wont pick up when it is based on someone subjective view.  But a buyer reading feedback can determine if the negative was reasonable or not.

As an example one of the people on here gave a seller a negative because they had ordered the wrong item.   An automatic algorithm will mark that seller down,  whereas, if I read that I would still happily purchase from the seller, as it was the buyer who was a clown.

It comes down to at times we humans need to take personal responsibility,  and if we can't even be bother to read feedback,   well we deserve to be taken advantage of, and don't blame Ebay for our issues.

[springyzone]

I agree that buyers have to take a number of things into account before they buy (on any site, not just ebay). But I do think the ebay MBG has to apply across the board, even if someone buys from a so called 'bad' seller.

It is very important for buyers to have this protection as it gives people the confidence to buy in the first place.

Before it came into being, ebay was a very chancy site. I recall buying from a couple of sellers who had excellent 100% feedback but then I never received my items and whoosh the feedback went way down but only after I had bought. It was in the days before paypal and I recall those sellers became unregistered quick smart.

[*sons_n_daughters*]

If I don't buy or sell for a couple of years, my feedback percentage is going to be zero. Say I decide to then sell 2 items. One was successful, which brings my score up to 100% when the buyer leaves positive feedback. The other one the buyer left a neg because they felt that I'd put the sticky tape on the parcel the wrong way, despite there being no issue with the item. My feedback score would now show 50%. Are you saying that I shouldn't be covered by the MBG because I'm now classed as a "bad seller" because my score is 50%?

[domino-710]

I didn't sell for a number of years.

When I decided to sell again - my feedback remained the same as did the 100%.

Just where I left off.

[davewil1964]

Until/unless you got a neg. Feedback percentage, as you well know, is a rolling 12 months.

[domino-710]

Obviously - but the point was - not buying or selling for a number of years - the feedback would be zero.

It wasn't - it remained the same - it did not go back to zero.

[arctoph_49]

So why has Richo's feedback gone back to 0% for example?

https://feedback.ebay.com.au/fdbk/feedback_profile/serendipityricho?&ssPageName=STRK:ME:UFS

Maybe you had bought something in the last 12 months?

[domino-710]

Was that question for me. ??

You tell me.

To my knowledge Richo was not a seller.

And no - I do not buy on my selling account.

[sugar249]

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@domino-710 wrote:

To my knowledge Richo was not a seller.

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Richo made at least 3 sales

[domino-710]

LOL - not in the 10 years I knew him.