Wow, K you seem overly agressive for a simple statement. I was merely experessing my disappointment in the system where I have gone through the process and the seller is weaseling out of her obligations.
Back to the issue at hand, even if the seller did make a "mistake", it's up to her to rectify it. I agreed for the seller to send me another 100ml bottle and I'd cut my losses, but after waiting and contacting her to ask if it had been sent, she told me that no it hadn't and feel free to escalate if I was unhappy. She has also provided an address which is an industrial estate and a phone number for a liquor store - both reported to ebay. I've been asked by ebay to send the item back, but sending it to an industrial estate I doubt it will be received. I'll wait and see what happens here.
