@michaelinvictoriaaustralia wrote:
@*tippy*toes* wrote:
As for the OP, I have blocked certain overseas countries because myself and others have had issues, so if the seller is wary about posting to Australia because of issues, then that is his choice, and understandable. Even more so at the moment with long delivery delays around the world. Just because we are getting back some sort of normality, it's easy to forget the rest of the world is still in crisis.
If he had a bad experience with someone in Australia before, is it fair for him to blame all Australians for that? Especially ones whose record shows they never cause problems? If you believe it is his choice to cancel, then would you accept that it is equally my valid choice to leave a negative point and comment against him? I suppose the point of the feedback system is that, if someone doesn't do the right thing, you are warning others about it. I have never before in my time on eBay given anyone a negative feedback comment.
Was he breaching eBay rules or policy in doing this for the reason he did it? - that reason being false anyway, because I did reply to him on the points he wanted me to, but acted as if I hadn't. What are the circumstances when a seller can legitimately cancel a sale that has already been paid for?
Apart from being annoyed about this, I am genuinely puzzled as to why he did what he did.
As a buyer, you can only receive positive feedback with positive comments. Even the worst buyers in the world are made to look good for that reason, so saying you never cause problems (which I am sure you dont), doesn't mean anything as far as feedback goes if a seller looks at it.
No, it's not fair for him to blame all Australians if he's had a handful of issues posting here, but after a few issues, that quite often can cost you a lot of money, you get to the point where the risk isn't worth it, so you block the whole country. Italy as a country, and Italians in general, are great. However, I don't post there because frankly, their mail system sucks. They have a very high rate of losses. It's not worth the risk. It is the same for a number of other countries too.
As for your replies to him, there is a chance he may not have been receiving them. I know it's a long shot, but it happens. If you don't word a message the right way, the bots will block it from being sent. Ebay has become extremely paranoid over the last few years, and a simple word, used innocently, could wake the bots up and your message is blocked. Not saying this is what happened, just showing that it's an option.
No, the seller isn't violating any policies. It is their right to cancel a sale for whatever reason they see fit. If they use certain reasons for cancelling they will get a defect on their account. A few of those will see them no longer being able to sell.
As for his reasons, you may never know. Chances are he's looked at the delivery estimates with the Covid and knew there was a risk of a dispute being opened for non arrival. You said you were happy to wait however long it took, but talk is cheap. Lots of buyers say that, then open a dispute when the item hasn't arrived within 30 days, despite being told it could be 3 months. They know the item is on its way, they know they will eventually get it, but go the claim anyway. You know you would do the right thing. The seller doesn't know you from a bar of soap.
