Seller requesting additional funds

[julmum8]

Hi I purchased an item that was listed as free postage, paid in full and then have since received a message from the seller asking me to pay $5 towards postage costs as I live in country SA and they are claim postage will be extra (but it was listed and still is listed as free).  This is a company with 1000's of items sold (so not a one off sale) but they have requested that I send my email details so that they can then get me to pay the additional $5 to them.  I have said that I am not happy to make any payments outside of ebay.

Is this normal? If I need to pay the extra $$ how should I get them to invoice me for this or is this shonky and I shouldn't pay them anything extra.

Thanks in advance for any help with this.

[*sons_n_daughters*]

I am the last person to say leave negative feedback, but that should be an option for you should you choose to do so. I would.

[twyngwyn]

yep....screaming BS to me

[springyzone]

---

@*sons_n_daughters* wrote:

I am the last person to say leave negative feedback, but that should be an option for you should you choose to do so. I would.

---

I hope they do. Just with a factual account of what happened. I think sometimes feedback can be useful to other buyers, especially if a seller shows a pattern of behaviour.

[*sons_n_daughters*]

The OP has left feedback, which I think was good. Seems there have been other buyers who have been asked for postage on free postage items. 97% rating for a high volume seller, absolutely disgusting. The OP dodged a bullet by getting a refund.

[sugar249]

---

@*sons_n_daughters* wrote:

The OP has left feedback, which I think was good. Seems there have been other buyers who have been asked for postage on free postage items. 97% rating for a high volume seller, absolutely disgusting. The OP dodged a bullet by getting a refund.

---

They did dodge a bullet,  but they could have dodged the bullet easier by looking at the sellers Feedabck, and not buying in the first place.

Not sure why people put themselves in this position.

[*sons_n_daughters*]

---

@sugar249 wrote:

---

@*sons_n_daughters* wrote:

The OP has left feedback, which I think was good. Seems there have been other buyers who have been asked for postage on free postage items. 97% rating for a high volume seller, absolutely disgusting. The OP dodged a bullet by getting a refund.

---

They did dodge a bullet,  but they could have dodged the bullet easier by looking at the sellers Feedabck, and not buying in the first place.

Not sure why people put themselves in this position.

---

Sadly, for a lot of people, they go for cheap. If it's 15c cheaper than another identical item, they click to buy without looking further. Remember, despite not being the case for years and years, ebay is the place for bargains.

I had only looked at the feedback. I just looked at the listing. OMG! While the feedback page states they are registered in Australia, the listing SCREAMS Chinese. Check this out!

ITEM IS JUST FRAM, NOT INCLUDE SCOOTER
Hoverboard will go kart ,just buy this kart fram
Perfect to make you enjoy the happiness with your Self Balancing Board Material: Aluminum alloy;Fits for 6.5" most model
Quick and easy to install,A few seconds makes your Hover boards like a GO-KART So cool~more fun
How to Use You need to grasp two pull rod, through them to control the speed,
if you want to move forward or speed up, please put the pull rod down,
if you want to slow down or retreat, please pull the pull rod behind.
Operation is the same with people standing on the scooter.

Features::

Color:Black,Red
Suit:Kids & Adult
Foot retractable rod:Yes
Weight:about 6 kg
Suit the scooter size:6.5",8",10"
Size:61 x 43 x 18cm
Max weight:100kg
Note:For kids and adult,we advise more than 6 years old,if the kids is less than 6 years old, we advice have a adult with the kids together.

If that's not Chinese rip off, I'll stand stuffed.

[springyzone]

---

@*sons_n_daughters* wrote:

The OP has left feedback, which I think was good. Seems there have been other buyers who have been asked for postage on free postage items. 97% rating for a high volume seller, absolutely disgusting. The OP dodged a bullet by getting a refund.

---

You inspired me to go have a look!

Yes, that seller seems to have a real pattern of asking for extra money for postage. I glanced through the neutrals as well as the negs.

I think part of the problem is a lot of buyers see the professional looking website, which ironically has a banner saying 'free shipping Australia wide', the seller has the word Oz in the username, they claim to be based in Braeside, they have sold over 65k products & have 97% rating. To the casual ebay browswer, that looks pretty good. They are focussed on the ad and may not actually go in to read the individual feedback comments.

97% by most standards would be okay. I know in ebay world it isn't, but I doubt most casual buyers realise that.

I agree that the feedback the OP left for that seller is good. What gets me is that the seller has a track record of asking for postage money & I think it is a shame most of those buyers don't seem to have reported him. Surely it should warrant a warning off ebay if brought to their attention? I don't know.