Sellers blocking buyers

[michellebartley]

I have had two sellers block me from buying from them just recently for no apparent reason. Anybody else having the same problem? It would be nice and courteous for the seller to let you know beforehand before you go ahead and try and do a purchase. Not happy.

[k1ooo-slr-sales]

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@napierthompson wrote:

It is my experience that most of them block you after they sell you a defective item and you ask for money back, especially if they then try to argue with you about it or mislead you regarding your consumer rights and you won't take their BS. It SHOULD be illegal to refuse service to someone for insisting on their rights under law. Unfortunately, it isn't currently.  Australia  needs stronger antidiscrimination laws and Ebay need to have better policies on refusal of service that disallow this. Currently, the law and ebay are just playing into the hands of dishonest retailers who seek their revenge on buyers for enforcing their consumer rights!

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firstly, sellers have the right to block anyone they like, as they should.  The block can be on buyers on a one by one basis OR they can block regions/countries they do not wish to ship to.

My question to any buyer who has problems with a seller is “why would you want to buy from them again?”.  Seriously, if a buyer has a dispute with a seller over their rights under law then they should be avoiding the seller.

Removing the right of a seller to block an individual buyer should not even be on the list of changes needed to eBay.

[sandypebbles]

Why would you be arguing with the seller at all?

You open an item not as described case and follow through with it. End of story

Why would you be trying to buy from the same seller again after they sold you a faulty item, argued with you and mislead you

And saying  ‘in your experience’ certainly sounds like this is a far from a one off

Can you explain this seeking revenge comment? By blocking you? 

Again, why would you want to continue buying from sellers you want the law to crack down on?

Zero logic at all

[springyzone]

Firstly, this thread is over 8 years old now and michelle isn't on regularly (that I know of) so it isn't likely she will see your reply.

Secondly, I don't know that it is illegal for a shop to refuse service to a customer in certain circumstances. For example, if an item was incorrectly price marked, I don't think they have to sell it at that, though they would need to rectify the error, for sure.

I think sellers also should have the right to refuse service to customers who have given them grief in the past. I think I have heard of large retail stores banning past (habitual) thieves etc?

This antidiscrimination stuff has gone too far if you start citing ebay blocks. No one knows if you are male or female or what nationality you are or anything else much about you, based on just an ebay ID. It isn't as if a seller can discriminate on those sorts of grounds, it is more likely to be on practical grounds-maybe they don't post to the area  a person is living in, maybe they have had a bad experience in the past with that person etc

As a buyer, I am not sure I would want to buy again from any seller who gave me the run around if I had a problem with a purchase.

[k1ooo-slr-sales]

a bit like:

treat me bad . . . shame on you

me giving you the chance to do it again . . . shame on me