More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
item faulty when it arrived
I purchased a drone as a christmas present, so I got it in october, by the time it was opened and we found it didn't work, it was one day outside the return policy by 1 day......... so now the seller is ignoring me.... thinking that's it...... the dr...
Seller asking for extra shipping cost after the auction has ended
Hi, I bid, won and paid for an item on ebay. The seller marked it as shipped. Then I got an email from her saying that she paid an extra $4.00 for the item to be posted and asking me to pay this to her account. I dont really agree on paying this sinc...
Resolved! Can I lodge a claim before delivery date ?
Hi ,I bought a dozen items off the same overseas seller starting 1/12/22 to the 4/12/22 .The delivery dates given are all about 6 weeks after payment plus all the tracking numbers don't work .I have tried contacting them with no luck . The seller's n...
Resolved! You need to return this item
Hi Ebayers, I contacted seller requesting a refund on a faulty item but they have not been co-operating. I asked ebay to step in and they claimed to respond within 48 hours - It's been 5 days and still no response . I did however see that there is a ...
Dodgy listing practices
A certain eBay store run by a so called “op shop” is listing items and taking back door offers. Then canceling legitimate bids.
leaf vacuum
l have received a leaf blower when l order a leaf vacuum ???
DODGY SELLERS USING DODGY TACTICS
Hi guys. I bought a watch a couple weeks back. I gave good feedback nd they left me good feedback. a couple days later, I decided to return the watch. I had a chnlange of heart. and decided to take a hit on shipping which was 72$. so, I paid it, sent...
watch list not working
Watch list not working. Ebay said they are aware of the issue and awere working on it . That was pprox 3-4 weeks ago and the issue is still not fixed. Does anybody know what the problem is of any way around it please?
What is the process of paying import charges and other fees for purchasing something over $1000 aud?
Hi guys, I'm living in Sydney, Australia and just bought a product which was exactly $1,150 w/postage from Japan and i'm just discovering the import charges and taxes that need to be payed if a purchase is over $1000, could someone please tell me the...
why the price for my order is different with the charge in my account?
Hi guys,I bought the item at Au$898 (the price on my order details), but after that, I checked up my credit card bill, the charge is AU$925. Is it correct or something wrong? thanks.
Resolved! Item I bought is not showing in my purchase list
Item I bought is not showing in my purchase list and I have received no recognition of the purchase from the seller. I received a receipt from Paypal that the payment was paid but nothing from Ebay or the seller. I searched for the item to get the se...
refund and return
Hi,I purchased a bag from a seller and It wasn't described as it really was. So when I received it, I was surprised at the item and angry at the fact that the parcel was just put into a letter box and I had to pay her postage to me because she didn't...
Resolved! Items warranties
Hi , are all items bought on ebay covered by one year warranty ?Thanks
Fastway / Aramex free zone DONT USE, yet another winge and the saga continues
Fastway on the Gold Coast or its owners have a freight forwarding operation (STC) running and usually use the con note starting with MP800 this scam allows out of country sellers to claim to be local, as they have no stock as I have found on several ...
