Sellers extorting feedback by intimation?

[robert_053]

When selling I have ALWAYS given feedback when the customer pays for the item. The quicker they pay the better the feedback.  AS IT SHOULD BE.

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When buying how ever I have found a lot of sellers do not leave feedback until you leave them feedback.  Is this GOOD practice?  I don't think so, in fact it causes me to give poorer feedback than I may have originally as I class this activity as bad customer relations in the 'seller's communication' area.  As a rule I start asking why I had not received any feedback after four to five days, then if I do not receive a reasonable answer and immeadiate feedback the seller loses points.  As a majority of postal times from sellers average at least 7 days I usually wait that long before "reducing" the stars on communication.  Then every four days they lose another.

Today I contacted a seller asking "why?" on an item 320731808127 purchased on the 9th of May and received this reply:

"Dear robert_053,

Hi
thank you for your information.
our system work that when customer leave me positive feedback.
the system leave him positive also.
please leave me first.
miranda"

to which I have replied:

Hello Miranda,
That is very rude.
I order and pay for items straight away and so I expect positive feedback STRAIGHT AWAY!
What YOU are doing is extorting good feedback from customers so they will get good feedback too.
IF you had checked my members profile page you would have discovered that this is a particular "HATE" of mine.
It also causes those sellers who do it to LOSE 'points' when it comes to me making my assessment.
To me that is a "failure for proper seller's communication"
**excerpt from my page
**quote**
Business Information

NOTICE TO SELLERS!When I purchase your product and Pay immediately, I EXPECT feedback immediately!! Should you delay feedback, until I receive the item and give YOU feedback, you WILL receive LESS STARS in communication the longer you delay!
**endquote**
Sincerely,
Robb

Do YOU think I am right in doing this?

[thecatspjs]

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@thecatspjs wrote:

I love my feedback as a buyer and a seller - It validates all I know about myself, I am fantastic, speedy payer, efficient, pleasant buyer, the best greatest ever seller, beautiful wrapper, great communicator ...practically perfect in every way. 😛

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[davewil1964]

As the op suggests ,this of course is nothing more than an attempt on the part of some sellers to gain an advange through intimidation......period.

No, I'm sure the OP was talking about feedback by intimation. That's what the title says. And if you have read all 190 odd posts to this thread you would know that eBay allow buyers and sellers to leave feedback when they choose, or not at all, or even (for sellers) to set up automatic feedback leaving AFTER the buyer has left feedback.

This thread was started before you were even a member. What value do you think dragging it up yet again, especially when your OPINION is not supported by eBay, has?

[davewil1964]

I find it interesting that the bumper reckons this is a recent issue. For them - the thread was started before they even joined.

Apart from the fact that feedback for a buyer only is a score, not a reflection on business practices. As they don't have one on eBay.

[bayproaudio]

I totally disagree.

The buyer will receive positive feedback regardless.

As a seller I choose to provide my feedback once the transaction is complete.

This way if there is an issue it can be dealt with first.

And the feedback from both sides can be more accurate.

Furthermore there is no incentive for the buyer to leave feedback, once they have the item, if they already have received their feedback.

There are many cases whre the seller misses out on feedback, due to the buyer simply forgetting to do so.

I do not see how a seller is required to leave feedback before the completion of the transaction.

This is how I conduct my business on eBay & is my opinion, only !

[nicole-n-daz]

Isnt the answer to this simple ?

FEEDBACK is not Compulsary.