Should I be worried if the seller hasn't posted item yet after 4 days?

[shirlel-1]

So recently, I purchased a mouse for $78.90 including shipping. The product costs $69. It's RRP is $90. On ebay, I see that the listing prices average about $80. The estimated delivery was on the 12/10/2017. It's 14/10/2017. Should I be worried? And did I get scammed?

[enigmabear]

The estimated delivery dates are invented and inserted by ebay. RARELY do they reflect how long it takes in the real world

Did you get a tracking number? (if not, have you asked the seller for one?)

Where was the item located?

What was the seller's feedback like?

Did you use paypal?

[lyndal1838]

What is it about the transaction that makes you ask if you were scammed?

If you were happy with the price you paid how is it a scam unless there is something wrong with the seller....and you are the only one who even knows who the seller is.

[kopenhagen5]

Too early to be concerned. Maybe ask for a tracking number if there is one.

Besides you have 30 days from last estimated delivery date to open a case if it doesn't turn up.

I would safely wait 7-8 days past the delivery date.

Then contact the seller and ask if they can follow up.

[jamecos_1]

This may not apply to your seller but it has stopped me from selling on ebay. In the past worked 2 weeks on, one week off on a remote minesite, I now work week on, week off. There is no possible way of sending anything while I am working. I would rather bin or give something away on break than sell ebay and have to explain why goods have not been sent etc. I have worked with people that do sell on ebay, I feel sorry for there customers.

[*tippy*toes*]

James, it's not your buyers or eBays fault you work away. Why didn't you set your handling time to 10 or 20 days? Problem solved.

OP, not everyone gets around to marking items as posted. I forgot one last week and remembered after the Aust Post app alerted me that the parcel had been delivered. Stuff happens. If it hasn't arrived within 2 weeks after the last estimated arrival date, contact the seller. If you get no luck from them, open a dispute. Use the ask about using the item option to contact the seller. If no luck, then contact again using the item hasn't arrived option. That opens a dispute.

[jamecos_1]

Tippy, I think we are on the same page. 

Not everyone has the time to put eBay first in there life. 

Thanks for explaining it better, I am still learning heaps here. 

PS.  Maybe differant differant between a buyer and a seller? As a buyer useing the GSP I am checking daily. If I was to sell.... I know I would not follow as close.

[lyndal1838]

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@jamecos_1 wrote:

PS.  Maybe differant differant between a buyer and a seller? As a buyer useing the GSP I am checking daily. If I was to sell.... I know I would not follow as close.

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To be honest, you are a seller's worst nightmare.  Why would you need or even want to check the tracking every day?

I buy, I pay and then I wait patiently for my package to arrive.  I never go looking to see if a parcel has been marked as posted and I never look for a tracking number unless I feel a parcel is taking too long to arrive.  I usually find that just looking for the tracking makes it arrive the next day.

Have you ever heard the saying "a watched pot never boils"?  Looking at the tracking on a parcel does not make it arrive any quicker.....all that does is make your blood pressure go up by watching your parcel inch ever closer....they don't call it snail mail for no reason.

Some time ago I started tracking my parcels just to see what the boardies were talking about.....I very soon got bored of the whole time wasting exercise and stopped doing it.  The parcels did not arrive any quicker so why bother?

[springyzone]

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@shirlel-1 wrote:

So recently, I purchased a mouse for $78.90 including shipping. The product costs $69. It's RRP is $90. On ebay, I see that the listing prices average about $80. The estimated delivery was on the 12/10/2017. It's 14/10/2017. Should I be worried? And did I get scammed?

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If you are basing your worries simply on the fact the item is a couple of days late arriving, then you can relax a bit as this on its own is no reason to think you have been scammed. The post often runs a bit slow & it just means your parcel should arrive around about then, not necessarily exactly on those dates. So give it all a few more days. It will probably turn up this week.

Did the seller mark it as posted in the "My eBay" section? or upload a tracking number?

If the seller didn't do either of those things, then I think what you should do (if it doesn't arrive today) is contact the seller and ask. Be polite,  say you are just checking in to see if the item has been posted yet. I think that is reasonable as today is the 16th, 4 days after the estimated arrival date.

Sellers should at least mark items as posted. Sometimes they forget to, we're all human, but in that case they should understand why a buyer may get anxious & want to check when an item is late.

If the item does not arrive within about the next 2 weeks then you can open a case for item not received (as long as you paid by paypal, which you always should do) and you would be refunded.

With ebay purchases, never panic if an item is a few days late but at the same time, don't ever let a seller convince you to wait indefinitely either before you make a claim. I'd say a couple of weeks over the ETA is a reasonable time.

[*tippy*toes*]

That reminded me, I should have mentioned to the OP, if the item is coming from China, it can take ages to get here. Never let a Chinese seller string you along and never EVER let them say they will resend the item. Always opt for the refund as the items are rarely ever resent. It's a stalling tactic.