Tracking item delay?

I had an item marked as posted on 23rd June but when I went to check on progress of it (as it had tracking number provided)seller is from the USA, there is nothing at all showing on the tracking progress for it. Its a bit puzzling.
Message 1 of 7
Latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

Tracking item delay?

chezzy
Community Member

I had an item from the US that was sent by USPS First Class International but NOT with e-delcon so did not have proper tracking. It eventually turned up WEEKS later (seller/Post Office had forgotten to put an airmal sticker on it). I feel much more comfortable when sellers process their items online and take advantage of the free e-delcon (tracking/delivery confirmation)

 

http://pe.usps.com/text/imm/immc2_022.htm

View solution in original post

Message 2 of 7
Latest reply
6 REPLIES 6

Tracking item delay?

chezzy
Community Member

I had an item from the US that was sent by USPS First Class International but NOT with e-delcon so did not have proper tracking. It eventually turned up WEEKS later (seller/Post Office had forgotten to put an airmal sticker on it). I feel much more comfortable when sellers process their items online and take advantage of the free e-delcon (tracking/delivery confirmation)

 

http://pe.usps.com/text/imm/immc2_022.htm

Message 2 of 7
Latest reply

Tracking item delay?

What site did you use to see the tracking?

 

And please don't say 'Australia Post' if you want to retain any credibility.

Message 3 of 7
Latest reply

Tracking item delay?

Michelle, if it was sent as part of the GSP, then on another thread it has been posted that there is some issue with tracking right now.

 

for items with "multiple carriers". That is, the GSP.

 

you should have an initial tracking number, with multiple carriers, then when it reaches the Kentucky Fedex centre, you will get a tracking number you can use on the Fedex site.


-------------------------------------------------------------------------------------------------------------------------------

Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.
Message 4 of 7
Latest reply

Tracking item delay?

17track is about the best site there is for tracking mail sent by virtually any carrier in the world, AP included.

http://www.17track.net/index_en.shtml
Message 5 of 7
Latest reply

Tracking item delay?

I heard back from the seller and they said its a customs number not a tracking number dont worry about it. How ridiculous.
Message 6 of 7
Latest reply

Tracking item delay?

Why is it ridiculous?  It would not be the first time that lost parcels have been found because the Customs number is known.  They used to be acceptable proof of posting for a paypal claim but I am not sure if that is still the case.

Message 7 of 7
Latest reply