Technically I didn't order from ebay, but you guys are probably the most knowledgeable about the situation. Anyway, I ordered some stuff from a well-known website that maybe you can Catch sometime. One parcel was sent directly from them and one sent from elsewhere, both had the exact same address on the order.
I got the first parcel just fine, sent through Australia Post had to sign for it. The second one however, I never got and when I checked the tracking it showed 'delivered' even though I hadn't received it and had been in the office all day. I checked with AP customer support who have said that the item was signed for by a name I don't recognise - it's not me and there's no one with the initial or the surname given in this office, so my question is what do I do from here? Do AP only have to get any signature and then bad luck if it's not you? Or can I query them handing the parcel over to someone who isn't me if I haven't received it?
