Type your question here...I was sent a wrong product I never got what I paid for.

mordea0
Community Member

the gentrax generator i ordered was a 2kva ,but i received a 1.500 kva so never got what i paid for maurice dean

Message 1 of 4
Latest reply
3 REPLIES 3

Re: Type your question here...I was sent a wrong product I never got what I paid for.

lyndal1838
Honored Contributor

Have you contacted the seller?

What did he say?

Message 2 of 4
Latest reply

Re: Type your question here...I was sent a wrong product I never got what I paid for.

i contacted the seller but never got aney resolution to the problem so am very disapointed about the hole deal cheers maurice dean.

Message 3 of 4
Latest reply

Re: Type your question here...I was sent a wrong product I never got what I paid for.

If you were not happy with the resolution from the seller you could have opened a paypal dispute for Item Not As Described.

 

I am guessing that it is too late for that, seeing as you asked your original question a month ago....you only have 45 days to open a dispute. 

 

If the payment was funded with a credit card you can ask your bank about a chargeback but you will still have to return the item to the seller at your own expense by a trackable method.

Message 4 of 4
Latest reply