VISA not being accepted for any purchase

[george7354]

had to change my VISA. 6 weeks ago tried to enter details in Ebay account - not accepted. Later was advsied to talk to Paypal, who advised I needed to verify the card. That has since been done (over a week ago), but Ebay is still rejecting the card.
When I contact chat, they tell me the "book" answer that ti is a seller limitation. This is absolutley incorrect becuase it is happening with EVERY purchase I try to make  - and I have tried at elast 10 different ones with 10 differebnt buyers.

[george7354]

Thanks for the notations - and yep, tried all the above... without success.

[george7354]

Searched all over but could nto find the part where you can ask them to call you???

[11dustyattic]

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@digital*ghost wrote:

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@11dustyattic wrote:

Might seem like a silly question but did you check to see if those 10 sellers accepted visa? I don't so just wondered

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All sellers who accept PayPal can accept Visa - separate merchant facilities (where the seller processes credit / debit cards themselves) are no longer supported by eBay.

This is what eBay checkout looks like when PayPal is available, and no separate merchant facilities available:

If you select PayPal, you go to the PayPal login screen, and once logged in, select your funding source (it can be an available balance, bank account or card) and confirm payment.

If you select credit / debit card, while PayPal remains as the payment processor, there is no login process, you simply enter the card details and - all being well - continue on with payment. This second option should not require any card verification with PayPal, because both eBay and PayPal can be used as a guest, without an account with either of them. (You don't get PP buyer protection with this payment method, but you do get eBay's). 

To the OP, I can only rundown some of the more obvious troubleshooting Qs- which is probably pointless as they're probably all things you've ticked off the list already (eg has the card worked on other sites, have you double-checked all the new card details and expiry date are being entered etc - the least obvious one I can think of is that sometimes a card becomes blocked if it was involved in a chargeback, I only have a third-hand anecdote from someone who was advised by a PP rep that they do this though, plus I'm presuming even if yours was, it'd be the old card and not the new one, so I can't really offer much help, unfortunately). 

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Omg I'm being scammed atm cockroach wanted a free bulb for his projector ugh never again will I sell anything high risk on here. Complicated, there's more to this little story but anyway, feeling very low because in a matter of days, after paying a huge amount in bills, my bank account will be depleted. I'm not a religious person but I thank God for my current bidders who will literally be putting food in my mouth and my son's. 

Credit card, no credit card, ebay claim, paypal claim, the reality is there is absolutely zero protection for sellers. And the mistake I realised I made? I stated in the listing I didn't know how many hours the bulb had left. The scammer jumped all over that. The more honest you are seems to work against you. Best to just say 'used'

Sorry, needed to vent

[digital*ghost]

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@11dustyattic wrote:

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I stated in the listing I didn't know how many hours the bulb had left. The scammer jumped all over that. The more honest you are seems to work against you. Best to just say 'used'

Sorry, needed to vent

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Sorry to hear that - just in case there may be a way through without letting the scammer get away with it, how are they trying to use this to validate an INAD claim? If you stated (in whatever form or words) the amount of usage left is unknown, then they bought on the basis of that, so there might be something in that which could help if you get in touch with eBay CS through chat.

To the OP - there seems to be a number of unusual payment issues cropping up at the moment, and today I noticed eBay has made Afterpay available on my listings, so I suspect there's been a number of updates and changes to the checkout process recently to accommodate the new payment option, which (as is usually the case) probably resulted in a number of new glitches. This doesn't help solve the issue, unfortunately, but probably explains it. Live chat is now the only option available to speak directly to customer service, so it's probably worth reporting it to them, even if they give you the usual spiel (which is typically "no one else has reported this issue" and / or "we'll forward this to tech support").