on โ06-05-2014 02:35 PM
So, on the 22nd of March I purchased a camera bag. The estimated delivery was between the 7th and the 23rd.
That was all fine. By the 28th of April I still had not recieved, so I messaged him asking when I would be receiving it.
He said soon.
Because it had been 40 days since I paid, I opened a Paypal dispute but did not escalate it yet. He ignored 2 messages I sent through the resolution center.
Yesterday I sent a message through Ebay asking when I should be getting it and he responded saying that I should get it between 25-30 days.
I do have a tracking number: RC663205761CN with China Post but it has said "NULL" for the past 2 weeks.
I have only got 15 days left to escalate to a claim, what do you think I should do here?
Thanks.
on โ06-05-2014 03:17 PM
on โ06-05-2014 03:38 PM
I'd actually wait maybe one more week before escalating
well done on knowing and following your Paypal protection OP.
But I would give as much time as possible for this to arricve.
as soon as you escalate, the seller only has to provide proof of post and lodge, which he already has. so i suspect that PayPal would rule in his favour and then your case would be closed and you get the headache of appealing etc and fighting the postage service. AP is hard enough wiothout dealing with an international one/
maybe ring PayPal and ask advice?
and maybe find out what "null" actually means in th9ios case
โ06-05-2014 04:40 PM - edited โ06-05-2014 04:41 PM
on โ06-05-2014 04:55 PM
Ouch!
Three weeks to get from Suzhou to Shanghai. And another fortnight to not get to Australia on an aeroplane.
And people reckon Australia Post is slow.
OP - the tracking number won't show anything if you're searching AP's site.
on โ06-05-2014 05:08 PM
escalate ASAP. do not wait.
on โ06-05-2014 06:13 PM
โ06-05-2014 09:07 PM - edited โ06-05-2014 09:07 PM
Thank you for all the advice.
I guess I'll wait a bit longer and see what happens.