Where has the negative feedback gone?

Just recently the one and only time I've ever left negative feedback for a seller it subsequently disappeared! Two other negative feedbacks for the this seller have also gone, and no they weren't 12 months old. They too read like they were as warranted as mine. Can someone please tell me what the @#@# is going on???
Message 1 of 48
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Re: Where has the negative feedback gone?

Click on " Report " above the post that you want to be deleted then click " Remove my post. " If you want a thread to be deleted I'm not sure if that can be done.
TCT
Message 11 of 48
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Re: Where has the negative feedback gone?

lyndal1838
Honored Contributor
If you report the first post it removes the whole thread.
Message 12 of 48
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Re: Where has the negative feedback gone?

Thank you lyndal1838 I have done what you suggested.

It was a bit of a shame because another member had replied saying their son had virtually an identical experience! The parent actually witnessed the son leaving negative feedback for a seller which did not contravene feedback policy. It still disappeared!
Message 13 of 48
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Re: Where has the negative feedback gone?

Going by another thread did you agree to a mutual cancellation?

If yes then this voids leaving a neg as you are saying you agree to the out come if you agree to the cancel transaction request.
Message 14 of 48
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Re: Where has the negative feedback gone?

Going by another thread did you agree to a mutual cancellation?

If yes then this voids leaving a neg as you are saying you agree to the out come if you agree to the cancel transaction request.


No.
...and what about the two other negs that disappeared at the same time as mine?
Message 15 of 48
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Re: Where has the negative feedback gone?

lyndal1838
Honored Contributor
Maybe they did agree to a mutual cancellation.
Message 16 of 48
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Re: Where has the negative feedback gone?

Maybe they did agree to a mutual cancellation.


Although the other two negs were less than a year old they were still far too old for that.
Btw don't you think it's unnerving that somebody else has experienced the same thing?
Message 17 of 48
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Re: Where has the negative feedback gone?

lyndal1838
Honored Contributor
But the other thread was explained easily as the buyer had agreed to a mutual cancellation.
Any feedback would have been removed as a mutual cancellation means that the transaction never happened....no transaction, no feedback.
Message 18 of 48
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Re: Where has the negative feedback gone?

I have had he same experience also !!!!!!! I was very careful to be only factual and follow all ebays feedback policies....... I was totally truthful and factual....... IT HAS JUST DISSAPPEARED !!! I wrote to Ebay and asked why and how but have not had a single reply or explanation.....VERY UNFAIR

Message 19 of 48
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Re: Where has the negative feedback gone?

Call ebay if you have concerns,. As long as you were factual and not emotional negs should stand. For some reason ebay sometimes bows down to high volume sellers and emails don't cut it. Call them and have the facts shown!

Message 20 of 48
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