Why has ebay made it so hard to contact them?

wlgr53
Community Member

eBay's  service has declined over the past year. No telephone service, that I can find on there website. Also be careful of buying different items from the one seller  at the time of checkout because if you need to put in a claim in the seller will only refund the cheaper item and the case will be closed and you will be unable to open a case for the other items as I have found out. The same applies to eBay's tracking information. If it is delivered to the wrong address then a case cannot  be opened because it shows delivered. Be wary also of Chinese sellers as they are the main culprits that eBay don't seem to do anything about.

Ebay  was once a great company  to deal with, but the greed of profit has destroyed the reputation and customer service.

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Re: Why has ebay made it so hard to contact them?

Ebay just does not care, like any big company.

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Re: Why has ebay made it so hard to contact them?

I'm confused.

 

Is this post asking?

a.  Why is it hard to contact Ebay

b. Decline in Ebay service

c, buying different items

d.  Australia post deliverying to wrong address

e. chinese sellers

d. greed of profit

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