eBay

Why has ebay made it so hard to contact them?

eBay's service has declined over the past year. No telephone service, that I can find on there website. Also be careful of buying different items from the one seller at the time of checkout because if you need to put in a claim in the seller will onl...

Why dont the sellers need to identify how an item will be sent, POST or COURIER

I have noted that there is no requirement for a seller to advise how they are going to send the item to the buyer. The term postage is used which would infer the item will be sent via the postal service. It isnt until you have purchased the item that...

Received ‘item’ but I was an envelope with an invoice inside, no item.

I’m not sure what my recourse is to this problem. I ordered an item from a seller in France, very good feedback. Item was marked as shipped, tracking number provided. Got notification that item arrived today – went to collect it from parcel locker an...

My order 0*26-07200-93009 has not been delivered. Can you help.

Voucher Codes disappeared

During June, Ebay sent sellers vouchers for 10% of a sale. eg. if a Sale was $100 they sent me a voucher code for $10. I had quite a few, and they didn't expire for 30 days. The codes I hadn't used have completely disappeared. They were at the top of...

Feedback times on ebay .com. au is not long enough

i bought a item which did not arrive ...so i did not get to leave the Feedback ..cause the time.. ran out..seller said.. had no tracking no ..and said.. it is taking time.. these days

Seller forced me to delete my account

It is very disappointing that eBay was not able/willing to intervene between me and a seller. I had returned a purchase because of sub-standard quality. I followed this up with a negative but honest review supported with pictures. After that hell bro...

Item returned for warranty and communication ceased

Hello Not sure what to do in this circumstance and couldnt find any useful info searching. A few months ago an item purchased from a seller (aus based) stopped working (worked fine for over a year). Contacted manufacturer who requested i go through t...

your voucher is ready!* Congrats on your sale, now enjoy 10%* back to spend.

My promotion vouchers from my sales in my.ebay.com.au page has disappeared. I have a quite a lot of sales in that period and now have gone before the expiry date. It was going to expiry in 2 weeks. How do I get my vouchers back?

Mystery Import Fee

I purchased an item located in the USA for $36.50 and shipping was $33.71 -- a total of $70.21GST in Australia gets charged by many online retailers now, like eBay, which is 10% -- should be $7.02I was charged $11.27 for "Import Fees" by eBay. ????? ...

multiple items in one listing

What is with sellers putting up pictures for an item, then when you view said item you have to select a drop down box and the item you thought you where viewing is marginally larger in price from what they list it as. Wasting my time opening these it...