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Forum Posts
How do we get refunds for items that haven't been delivered?
I've had no luck when it came to messaging (what I feel was a robot) eBay for the money back guarantee and I was just told the same thing over and over, however, when I go to report the item it will only give me items that I have either just purchase...
Why are there so many fake Michael Kors bags? I'm just disgusted,the majority are knock offs. Grrr.
I understand there is no authentication process, but surely there could be a uniform requirement for upload photos - that the base of the bag must be included. Not that that will prevent it but it's really widespread. It's hard for buyers to beware. ...
Resolved! Complete payment of item to have to complete payment again a few hours later.
Hi, New to ebay and have been making a lot of purchases over the last 3 months. First problem I've had with payment and I hope someone might be able to assist as I've done all the recommendations from Ebay. As per a normal transaction I won an item h...
How to report to eBay for seller practicing underpayment postage
I got into dispute with a "shonky" seller. I just found out from seller's negative feedback section that the seller blantantly & knowingly sending parcel with underpaid postage cost, then buyers are forced to pay the differences. Naturally for me, wh...
Resolved! My presale item has not arrived after 9 months, how can I get a refund?
I purchased a presale item in july 2020 and was in communication with the seller, but it has never arrived.It is now 9 months since and I cant request a refund from ebay as the order number cant be found.The seller has stopped communicating with me j...
Refund how long to wait
Hi there, I purchased something recently and paid with my credit card, through ebay system (not paypal). The seller then tells me she sold the item already through another site, so I wanted a refund. She said she refunded me but I havent received any...
eBay SEARCH RESULTS IS TOTALLY MISLEADING
If you search for a specific item, then look around at the other items like it and select for example, an ebay plus item. Then search for the same item by ticking the ebay plus option. It does not come up. It only shows you overpriced high end variat...
Resolved! How long does it take for a parcel to arrive from Korea to Australia?
I'm new to ebay and I recently purchased something from a Korean seller off ebay on the 17th of December and they shipped it on the 19th. I still have not received the package. How long does it usually take to receive a package from Korea to Australi...
Faking a Tracking number
Inquiring as to why I was unable to update a Tracking number for an eBay item, I was informed by the DHL office, that the seller created a tracking no. but did not follow up with handing in the package. The seller is insisting that the parcel may be ...
Ebay new changes
So i'm confused with the new changes.Can i still pay for an item through Paypal and have the buyer protection...or do i now have to pay into seller bank account with no protection what so ever????
Bought a $10000 Item in USD seller sold it privately will I get my full refund back in AUD?
Bought a $7650USD Item for $10455AUD due to the exchange rate when the actual going rate is $10007AUD. The seller said sold the item privately on the weekend yet I already paid for it with Credit/Debit card (must of gone through there for some wack r...
Fraudulent seller has had my accurate and honest negative feedback removed from his reviews
I feel completely betrayed by Ebay removing accurate and honest feedback about a fraudulent tansaction I experienced recently. I purchased and received 2 x counterfeit 'Walbro' efi fuel pumps from a seller that has been selling hundreds of counterfei...
How do I get $$ back if seller left ebay?
Hi, I have bought a horse product, and not received it. I dont think I can contact the seller, as there is a note that the seller is no longer on ebay. (I have tried twice in Feb, no response). What is the best way to handle this, please?Cheers
Price Differences between Australian Ebay and OS Ebay
Why when I am logged into Ebay Australia an Item listed in Canada is US$165 and on Ebay US site it is listed for US$150. Now I had noticed this before with UK and European Ebay sites but didn't think much of it. But today I did. This represents and i...
CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29
Hi I need clarification on a transaction appearing on my credit card statement on 02/12/20 for the sum of $47.29. there is no purchase record under my account with EBAY Or PAYPAL. only information i have is REMOVED 02 Dec on my credit card statement....
