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Forum Posts
What to do next please? Item not recieved
Hi, I purchased an advent calendar last week and the seller emailed me a message advising it was damaged and would I accept a refund. With further emails back and forth I am getting no where. They asked me to send photos of the damage etc. just confu...
Costumer servises
Why is it that ebay will not help customers in need, this is degusting, I had to call 9 times and everytime I was spoken like I was an animal, the SO called costumer centre has no idea how to listen to your problem and always speak over you, this is ...
Delivery attempt
Poor attempt at delivery. I have just been notified of a delivery attempt. I’ve been home all day, the door bell did not ring and no one knocked on the door. Now they’re saying I won’t get it till after Christmas. Good to know the delivery service ca...
Resolved! refunded to an expired bank debit card.
Seller refunded to an expired bank debit card so now refund is not depositing in my bank account.How to solve this issue? I can't contact Ebay help. Regards
Mobile phone seller selling Korean phones claiming they are AU stock not answering emails
Email from Samsung Australia, when I took the phone for repair, as it has completely failed, and will not turn on. Hi Peter, This is a letter of confirmation from our Samsung authorized repair centre that your device with IMEI :************(Samsung G...
order that we made through eBay was delivered and was wrong
we ordered a garden bench seat web page they sent the wrong item to us we told them it was the wrong item they ignored us several times then my son tried to contact them when the message went through to the web site it went dead nothing clearly this ...
Senders no longer sending to Parcel Lockers/PO Boxes?
Hi, Has anyone noticed recently that some sellers are no longer letting you use a Parcel Locker address for delivery? I'm talking about sellers that I have purchased things through previously, numerous times, and have used a Parcel Locker address. I'...
Security Code = Absolute bar to contacting sellers. Is there an alternative?
I have been trying to contact a seller with a friendly message about an item they are selling that is fake. However, Ebay's marvellous security feature (security code) is too smart for itself and refuses to recognise the security codes I type in. Is ...
Resolved! Purchased bulk lot of watches deemed restricted?
I purchased 3 bulk lots of watches from the UK through the Global Shipping Program. I have purchased several watches from same seller twice before with no issue, but this time the items were held up at UK customs and deemed restricted. I was refunded...
I've been waiting over 2 weeks for my refund for the stupid metal detector didn't even work y am I s
Hi I've been waiting over 2 weeks for a refund can you please get back to me as I I'm not happy
eBay wants me to leave feedback for an item I haven't yet received.
I purchased an item on 21 September. Seller is based in China. I have bought items from China before and they have arrived within two weeks. The tracking says the item has not moved since being sent to the airline. I have been in touch with the selle...
I NEED TO WRITE TO eBay Commerce Australia Pty Ltd & there's no way I can. They have only sent half
HOW CAN I CONTACT THE SELLER AT eBAY COMMERCE AUSTRALIA PTY LTD? IT'S IMPOSSIBLE AND THEY HAVE ONLY SENT HALF THE PRODUCT
unresponsive suppliers
I bought a pressure hose which was faulty and burst at less than half the advertised pressure rating of the hose. I have Emailed the supplier and can't get a response and also cant get a response from Ebay neither the supplier or ebay seem to care as...
Warranty from Sellers non existent, Ebay allowing fraudulent listings?
I bought some solar led outdoor lights with the listing saying they have 5 year warranty, 3 months in and one stops working a short time after that the other stopped working.After contacting the seller who didn't respond on a couple of occasions I co...
Accessing account credit.
I keep getting emails saying that my account credit will be deleted if I don't do something about it. After many hours of trying, there doesn't seem to be any way of transferring this credit to my bank account, or even viewing it. How do I access tha...
